Customer Service/Front Desk Representative #Full Time

1 month ago


New York, United States 61st Street Service Corp Full time

** 61st Street Service Corporation**

** Customer Service/Front Desk Representative #Full Time**

New York, NY 10019

**The 61st Street Service Corporation**

At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.

We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.

**Job Summary:**

Expedite patient flow, meet and greet patients; collect and verify patients insurance coverage, pre-certification, update EPIC registration, select correct FSCs, prepare and complete paperwork in preparation for patients imaging; answer phones. Interact with referring physician offices in a timely and professional manner.

**Responsibilities:**

- Obtain all insurance information, update registration in Epic, informing patients of insurance and billing protocols.

- Review pre-certifications confirming that all studies are correctly pre-certified. Obtain pre-certifications from referring physician office; contact insurance companies to confirm or verify pre-certification when necessary.

- Complete, explain and obtain guarantees of payment, promissory notes, ABN as necessary.

- Ensure that all required paperwork is at desk and prepare patient packet; obtain reports or other documentation as required in jacket.

- Obtain clinical information from Epic as necessary.

- Make appointments for patients and referring physician offices following practice protocols.

- Respond to patient and referring physician requests and other requests when asked.

- Cover other shifts as requested by supervisor to ensure that desk is staffed properly.

- Communicate directly with technologists and radiologists.

- Arrive all patients into Epic to ensure that all visits are logged and ready for charge entry.

- Collect payments from patients following ColumbiaDoctors cash handling protocols.

- Make appointments for exiting patients using computerized system carefully following department protocols.

- Conforms to all applicable HIPAA, and safety guidelines

- Employee will ensure patient centered care by demonstrating behaviors that reflect a Culture of Service and will strive to meets the expectations of the Seven Competencies. The seven competencies for a Wow experience are as follows:

- Effective Communication

- Job Knowledge

- Patient Centered Care

- Empathy

- Collaboration and Teamwork

- Pride and Excellence

- Integrity and Credibility

**Position Qualifications:**

Minimum Education: High School Diploma

Minimum Requirements: Minimum three years of physician practice; EPIC experience, radiology preferable; excellent interpersonal and communication skills



  • New Castle, United States Atlantic Aviation Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Aviation Front Desk Customer Service Representative Job Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk Customer Service...

  • Front Desk Operations

    3 months ago


    New York, United States Alts (fka Alteration Specialists) Full time

    alts | Alteration Specialists of New York is looking for a Front Desk Operations ProfessionalWe are looking for a dynamic professional Front Desk Operations team member, distinguished by their charisma, commitment, and professional integrity. This role will include responding to phone calls and emails, office management and administration, as well as...


  • New York, United States SHERIF A FARAG MD PC Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive salaryFlexible ScheduleGreat work-life balancePaid time offOngoing trainingJob SummaryWe are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet...


  • New York, United States STRIVE Total Wellness Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive salaryOngoing trainingEmployee DiscountJob SummaryWe are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book...


  • New York, United States STRIVE Total Wellness Full time

    Job DescriptionJob DescriptionBenefits:401(k)Bonus based on performanceCompany partiesCompetitive salaryWellness resourcesBenefits/PerksCompetitive salaryOngoing trainingEmployee DiscountJob SummaryWe are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the...


  • New York, United States 61st Street Service Corp Full time

    ** 61st Street Service Corporation** ** Front Desk Receptionist #Full Time** New York, NY 10032 **The 61st Street Service Corporation** At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive...


  • New York, United States mountsinai.com Full time

    **Patient Service Representative- Front Desk, Nesconset LI** CAROUSEL_PARAGRAPH * Nesconset, New York * Professional / Managerial / Administrative * 2746674 The Mount Sinai Hospital ** Share Job** mail_outlineGet future jobs matching this search or **Offsite Medical Assistant I -** **Patient Service Representative- Front Desk, Nesconset LI**


  • New York, United States sulekha.co.uk Full time

    Front Desk Agent Jobs in Brooklyn NY **Front Desk Agent Jobs in Brooklyn, NY by Top Level Recruiter** * Posted on Jan 17, 2022 * *View More*Hicksville,NY Jersey City,NJ Queens Village,NY New York,NY * Job Experience 0 - 3 Years * Job Role * Salary $3200 - $4500 Per Month * Contact Name Ankit Patel **Front Desk Agent Job Description** **Looking for a...


  • York, United States High Steel Structures Full time

    ** Hotel Front Desk Representative** **Job Category****:** Hotels/Hospitality **Requisition Number****:** HOTEL04016 Showing 1 location **Job Details** **Description** **High Hotels Ltd.,** is a leading operator of select-service and extended stay hotels across three states: PA, NJ, & NY. We strive to maintain the highest standards in guest service and...


  • New York, United States Crunch Fitness Corporate Full time

    Job DescriptionJob DescriptionCrunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment.Looking to combine work, fitness and fun? Working at Crunch is more than a job, its an opportunity to inspire others to reach their fitness goals. Our No Judgments philosophy attracts a diverse and welcoming group of...

  • Front Desk Operations

    3 months ago


    New York, United States alts| Alteration Specialists + LABEL Full time

    Job DescriptionJob DescriptionFront Desk Operations - Customer Service Representativealts | Alteration Specialists of New York  is looking for a Front Desk Operations RepresentativeWe are looking for a dynamic professional Front Desk Operations member, distinguished by their charisma, commitment, and professional integrity. This role will include responding...

  • Front Desk Clerk

    1 month ago


    New York, United States Hotel Resource Full time

    **Hospitality - Hotel** **Front Desk Clerk** Front Desk Clerk Econo Lodge Hicksville Hicksville NY **Front Desk Clerk** **Company:** Econo Lodge Hicksville **Location:** 429 Duffy Avenue 11801 US **Category:** Hospitality - Hotel **Degrees Required:** 2 Year Degree **Employment Type:** Full-Time **Manages Others:** No **Requirements:** * Solve...


  • New York, United States Crunch Fitness Corporate Full time

    Job DescriptionJob DescriptionCrunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment.Looking to combine work, fitness and fun? Working at Crunch is more than a job, its an opportunity to inspire others to reach their fitness goals. Our No Judgments philosophy attracts a diverse and welcoming group of...


  • New York, United States Apptness.io Full time

    No experience requited, hiring immediately, appy now.Hilton is seeking a Front Desk Supervisor! A Front Desk Supervisor will be responsible for the following: Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby...


  • New York, United States Curated Mental Health Full time

    Curated Mental Health - Our conveniently located boutique behavioral health practice in the Chelsea neighborhood of Manhattan is currently seeking a Full-Time dynamic and energetic Receptionist/Front Desk Admin to join our team! The office offers a full spectrum of personalized services including psychotherapy, psychopharmacology, and interventional...


  • New York, United States Marriott Hotels & Resorts Full time

    Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Pr Guest Service, Front Desk, Agent, Substitute, Representative, Service, Retail, Hotel

  • Front Desk Clerk

    1 month ago


    New York, United States Capital District YMCA Full time

    ** Front Desk Clerk - Part-time** **Job Category****:** Residential Services **Requisition Number****:** FRONT001627 Showing 1 location **Job Details** **Description** Part-time Overnight Opportunity The Capital District YMCA is seeking an organized and dynamic individual to work as the Front Desk Clerk at our Men's Residence Program in Schenectady, New...


  • New York, United States Milan Laser Full time

    **Front Desk Receptionist** **Department:** Administrative Assistant **Location:** Victor, NY **About Milan Laser Hair Removal** Milan Laser Hair Removal is one of the nations premier laser hair removal providers. Thats because we only use top of the line lasers, and all our treatments are performed by licensed medical professionals. Additionally, we...


  • New York, United States Crunch Full time

    Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Looking to combine work, fitness and fun? Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and...

  • Front Desk

    1 month ago


    New York, United States Mi-tierra multiservice Corp Auto driving school Full time

    Job DescriptionJob DescriptionManagement is Looking to fill 3 front desk positionsResponsibilities include but are not limited to:-Greeting everyone that enters in a professional and friendly manner-Answering Phone calls-Keeping front desk organized and clean-Directing guest to the elevators or designated office-Directing couriers to the...