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Night Audit/3rd Shift Front Office Agent

1 month ago

Houston, United States HYATT Hotels Full time

Join us for this incredible opportunity to be part of our Front Office team as a Night Audit at Hyatt Regency Houston located in downtown As a Night Audit, you will play a pivotal role in creating an outstanding guest experience. This highly visible position involves:

  • Overseeing the night audit process, including balancing financial records and ensuring operational accuracy.
  • Assisting with guest check-ins and check-outs, processing payments, and providing excellent service.
  • Communicating hotel services, amenities, and promotions to guests.
  • Responding to guest inquiries and resolving issues to ensure satisfaction.
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. We are committed to helping colleagues learn and grow in their careers. Our leaders provide on the job training and help colleagues develop skills that are key for personal and professional success.

Hyatt has a very competitive benefit package for colleagues, which may include:
  • Complimentary hotel room nights at Hyatt hotels world-wide
  • Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide
  • Bereavement and jury duty pay
  • Vacation, sick, and new child leave
  • Medical, dental and vision Insurance, discounted prescriptions, life and disability insurance, flexible spending account,
  • Retirement Savings Plan option (401K) with employer match
  • Employee Stock Purchase Plan
  • Complimentary employee meals
  • Direct deposit
  • Competitive wages
Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
  • A genuine desire to meet the needs of others in a fast-paced environment
  • Detail-oriented with strong verbal and written communication skills
  • Ability to stand for extended periods
  • Ability to lift, push, and pull moderate weight
  • Must have overnight availability and a flexible schedule
  • Hospitality experience is preferred but not required