Senior Customer Service Representative

3 weeks ago


Houston, United States SRS Distribution Full time

Lighting Warehouse is one of the newest brands to launch as part of the Heritage Landscape Supply Group; one of the largest landscape supply brands in the nation. We love the excitement of being one of the biggest and best e-commerce websites in our industry. You will enjoy working with some of the best landscape lighting staff in the nation as we grow Lighting Warehouse. Start Date: Immediately - Hiring Now Type: Full-Time position Location: Physical Office Office setting with friendly, team-oriented staff. Candidates should anticipate a fast-paced productive environment. Rate: Based on experience Starting Salary (based on experience) Full benefits package (Health, Dental, Vision, Life, 401k plan) Birthday Off - with pay Free Snack room (drinks, snacks, coffee) Bonus Opportunities Available A Fun place to work with lots of Benefits As a Customer Service Representative for our company, you will: Answer calls from customers wanting to place an order from our e-commerce website Answer incoming customer inquiries about product details, return policies, billing issues, and general concerns. Record customer information within our customer service database. Engage with clients in a friendly and professional manner while assisting them with their online order. Offer support and solutions to customers in accordance with the company's customer service policies. Candidates must have: A passion for working with people and offering outstanding customer support The ability to use multiple computer applications while talking to clients over the phone. Excellent written and verbal communication skills. Candidates must be available: Monday through Friday 8:00 AM to 5:00 PM Weekend Opportunities - Saturday-Sunday Job Location: 2737 W Grand Pkwy N, Suite C, Katy, TX 77449 Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8-hour shift Monday to Friday Weekend Opportunities- Saturday, Sunday Supplemental pay types: Year End Bonus Pay Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Preferred) Job Location: Sprinkler Warehouse - Houston, 8535 Jackrabbit Rd A, Houston, TX 77095 Equal Opportunity Employer. Veteran Friendly Employer. SRS Distribution believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today. #J-18808-Ljbffr



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