Application & Support Engineer, Structural

4 weeks ago

Phoenix, United States PADT Full time

Description Summary:

The Application and Simulation Support Engineer provides technical expertise to support PADT’s customers while also assisting PADT’s customers while also assisting PADT's ANSYS sales team through strategic pre-sales and technical scoping activities, utilizing engineering knowledge, simulation experience, problem-solving, enthusiasm, written and verbal communication, and an eagerness to learn. Experience in simulation software using LS-DYNA is required (either LSTC LS-DYNA or Ansys LS-DYNA), with automotive crash simulation a plus. PLEASE NOTE: This position requires access to information that can only be viewed by US Persons. You must be a US Citizen or US Resident Alien. Essential Duties and Responsibilities

include the following. Other duties may be assigned. Enthusiastically answer customer questions on software utilization, applicability, and help identify and implement workarounds for customer problems Keep accurate records of customer interactions including use of a Customer Relations Management system Look for opportunities to improve processes for PADT customers as well as within PADT Support PADT’s software sales team by acting as the technical resource throughout the sales process Be present virtually and in person with PADT’s sales team and prospects and customers, using sales knowledge and technical skills to help move sales opportunities to the next level. Help Identify potential customers and help match PADT’s and ANSYS’ solutions to customers’ needs Define customer requirements and help determine customer processes and workflows Create and present technical product demonstrations to customers and prospects. Perform benchmarking with ANSYS tools and collect various performance and accuracy metrics Educate colleagues on areas of expertise and participate in training to grow into other expertise areas Assist in the development of formal sales proposals to ensure technical accuracy Coordinate and deliver sales collateral, such as presentations to customers and prospects Present PADT’s expertise and capabilities to prospects and customers and help to grow relationships Create training material as needed and conduct training classes as needed. Develop technical marketing material including tutorials, blog postings, and videos Other duties as assigned Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Qualifications Bachelor’s Degree or higher in Mechanical Engineering or related field AND least 3 years of professional experience Minimum 3 years experience with LS-DYNA US Citizen or US Resident Alien Able to speak English clearly and be understood Able to read, analyze, and interpret complex scientific and technical information Able to respond to inquiries or complaints from customers Able to write presentations and articles for publication that conform to prescribed style and format Strong theoretical understanding of mechanical structures, dynamics, heat transfer, fatigue, and engineering math as relevant to degree and experience Knowledgeable in word processing, spreadsheet, and presentation software as well as have a fundamental understanding of compute system resources and requirements for numerical engineering simulation Experience with and able to use scripting or programming such as with Python, C++ or similar Must be able to travel by air and possess a valid vehicle drivers’ license Preferred Qualifications Master’s Degree Experience using Ansys simulation tools Experience in automotive crash simulation Experience in aerospace simulations Expertise with at least one ANSYS Simulation software product strongly preferred.

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