Financial Counselor

Financial Counselor - SEARHC Corporate Office - Intermittent page is loaded

Financial Counselor - SEARHC Corporate Office - Intermittent

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locations

AK - Juneau

time type

Part time

posted on

Posted 3 Days Ago

job requisition id

JR100134

Pay Range:$25.00 - $32.91

SEARHC

is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more. Key Essential Functions and Accountabilities of the Job Patient Access Provides exceptional customer service in assisting

patients. Collects accurate demographic and insurance data, verify patient’s employment details, build insurance profiles and update and correct previous encounters with correct

insurance. Posts adjustments when appropriate. Patient Billing Explains explanations of benefits and statements to customers from commercial payers and Medicare. Receives payments from patients in check, cash or credit card format, forwards deposit information to appropriate parties for posting to patient accounts. Conducts financial interviews (face-to-face and via phone) with self-pay patients to determine patient’s ability to pay and documents findings in notes in the patient accounts system. Provides patients with charity care applications and scheduled payment agreements. Communicates with insurance companies, verifying eligibility, determining benefit coverages and appropriately documenting communication and updates in the patient record. Patient Quotes Works collaboratively with patient financial services and revenue integrity on estimates as requested by patients. Contacts patients and/or their family member(s) to provide quotes/estimates for services provided based on the patient’s insurance benefits and collects deposits accordingly. Follows the Payment and Collection Policy guidelines to collect deposit on accounts. Other Functions Other duties as assigned Supervisory Responsibilities This position does not require supervisory responsibilities. Additional Details: Education, Certifications, and Licenses Required High school diploma or equivalent Must complete CHAA within 2 years Experience Required 5 years’ experience performing administrative and customer service duties 2 years’ experience performing revenue cycle duties which can include scheduling, registration, health information management, coding, billing, and/or collections experience; or demonstrated proficiency screening patients for insurance and alternate resources Knowledge of Administrative and clerical knowledge including word processing, managing files and records, office procedures, computer software Skills in Being a self-starter Committing to additional learning opportunities to continue to develop technical and professional skills Excellent customer service skills working with patients and coworkers in difficult and complex situations Effectively communicating information verbally and through written communication Time management and organization Actively look for ways to help people Excellent interpersonal skills and have the ability to interact on a professional level with individuals from diverse backgrounds Ability to Perform job with minimal supervision and demonstrates problem-solving skills Read and comprehend instructions, correspondence, and memos Computer

Skills Proficient in Microsoft Office Products including Word, Excel and PowerPoint Other SEARHC provided computer applications Position Information: Work Shift:OT 8/40

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Posted 3 Days Ago About Southeast Alaska Regional Health Consortium

We Want You to Join our Team Southeast Alaska is home to some of the world’s most breathtaking landscapes, proudest Native cultures, and thriving pioneer spirits. SouthEast Alaska Regional Health Consortium (SEARHC) helps to keep it healthy. Every career with SEARHC comes with a positive work culture, a team with shared values, and competitive benefits. SEARHC offers sign-on bonuses for Registered Nurses, Hot Jobs and Certified Nurses Assistants. At SEARHC, we are passionate about enhancing the health and wellbeing of our team as well as the communities we serve. We Embody our Values: Respect Cultural Identity Service Professionalism Compassion

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