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Customer Service Representative

2 months ago

Ventura, United States PrideStaff Full time
Customer Service Representative

Pridestaff has a client in the Ventura looking for a Customer Service Representative, ideally someone with experience in a HVAC, Plumbing, Roofing or Electric knowledge. Must have good computer skills and be capable of handling busy phones. This company offer great benefits and long term employment.

Location: Ventura, CA
Schedule: Mon-Fri full time with occasional weekend shifts
This is a Temp-to-Hire position
Salary: $22.00 - $25.00 (DOE)

Responsibilities:
  • Answer customer calls and respond to email and online requests for services
  • Help customers with questions
  • Help customers booking the right service
  • Route, dispatch and debrief filed technicians
  • Order parts as needed
  • Manage paper work in the office
Requirements:
  • Previous experience with customer service or dispatching is a big plus
  • Previous experience in an HVAC, plumbing, roofing or electrical company is a plus
  • Excellent communication skills (written and verbal)
  • Good multi-tasker
  • Experience using a computer to plan, data entry, email
  • Must be able to think on your feet and make decisions
  • Must be able to work well under pressure
  • Creative problem solver

APPLY NOW

Compensation / Pay Rate (Up to): $22.00 - $25.00 Per Hour