Customer Service Ambassador

1 week ago


Ventura, California, United States Motel 6 Riverside Full time
Job Description

Motel 6 Riverside is a hospitality company dedicated to delivering a clean, comfortable room with great service. We are looking for a talented Front Desk Clerk to join our team.

Key Responsibilities
  • Provide outstanding customer service to guests, responding to their needs and resolving any issues in a professional and courteous manner.
  • Manage front desk operations, including check-in, check-out, and guest communication.
  • Process transactions accurately and efficiently, handling cash, credit cards, and other payment methods.
  • Maintain a high level of product knowledge, ensuring guests are informed about hotel amenities and services.
  • Work collaboratively with housekeeping, maintenance, and other departments to ensure seamless guest experiences.
Requirements
  • High school diploma or equivalent required; some college or previous hospitality experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Basic math skills and accuracy when handling cash and credit card transactions.
  • Ability to work a variety of shifts, including nights, weekends, and holidays.
  • Physical stamina to perform tasks such as lifting, bending, and standing for extended periods.
Benefits
  • A competitive hourly rate: $15-$18 per hour, depending on experience.
  • Opportunities for career advancement within the company.
  • A dynamic and supportive work environment.
  • Discounts on hotel stays and other Motel 6 benefits.

About Us: Motel 6 Riverside is a part of the larger Motel 6 brand, which offers affordable accommodations to travelers across North America. Our goal is to provide clean, comfortable rooms and exceptional customer service at an unbeatable price.



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