Guest Services Specialist

3 weeks ago

Nampa, United States St. Luke's Health System Full time

Overview:

As a Guest Services Specialist at the Nampa Hospital, you will be the primary point of contact for patients, their families, and visitors. This role is crucial in providing exceptional customer service and ensuring a smooth and pleasant experience for all individuals accessing healthcare services.

Shift Details: Monday-Friday 7am-3:30pm

What You Can Expect:

  • Providing an exceptional patient experience by delivering a high level of service to every patient or visitor every time. This includes greeting and directing patient to correct destinations.
  • Act as a liaison between patients, guests, staff and providers to ensure facilitation of requests with the highest level of hospitality and professionalism.
  • Assist with administrative tasks such as filing, data entry, and phone/email correspondence.
  • Performs other duties and responsibilities as assigned.

Qualifications:

  • Education: High School diploma or equivalent.
  • Experience: 3 years relevant experience.
Whats in it for you:

At St. Lukes, caring for people in the communities we serve is our mission and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Lukes is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.

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