Client Service Specialist
2 months ago
Job Type Full-timeDescriptionGeneral Overview of Position:This position will act as a communication point between New Home Builders and field personnel. The ideal candidate will be able to determine daily route for field inspectors based on clients build cycles and closing lists. The central scheduler must be able to prioritize daily assignments and work around unexpected field changes as well as take appropriate action with little supervision.Primary Responsibilities:Analyze and monitor information from the operation software of the client(s) daily.Answer company-wide incoming calls and emails. (HIGH CALL VOLUME - MULTIPLE PHONE LINES)Effectively scheduling visits while following procedure.Monitor client construction schedules regularly (daily, weekly, or monthly depending on client) in order to schedule data collection visits accordingly for every home in the schedule.Proactively communicate with clients and coworkers regarding any issues with a home in an attempt to discover opportunities and maximize our customer service experience.Reach out to clients to confirm the correct date for inspections needed and other information that may be needed.Confirms all visits for a particular day are assigned appropriately based on geography and keeping the workload evenly distributed.Track information relating to field inspections and any issues that arise.Help management stay in touch with builders regarding missing and/or needed information (accounting, contracts, etc.)Other duties as assigned. RequirementsEducation, Experience, and Desired Qualifications:High School Diploma, or GEDMinimum of three (3) years general office experienceMinimum of two (2) years direct experience in planning and prioritizing daily schedules (or similar work)Proven experience in data entryAbove-average typing skills (50-60 WPM)Professional written and verbal communication skills both internal and externalAbove-average knowledge of word processing tools, spreadsheets such as MS Office, Word, Excel. Knowledge of construction management and contractor scheduling software a plusGeneral construction knowledge a plusAbility to perform data entry in multiple forms of software, manage multiple transactions a day and think quickly to provide real-time solutions to issues as they ariseExcellent customer service skills via phone and emailExcellent attention to detail is a mustAccountability - Demonstrates a sense of responsibility and urgency for completing tasks; works independently with little to no supervisionTime Management - Ability to manage and prioritize multiple projects and deadlinesCommunication - Excellent written and verbal skills, ability to uphold great rapport with both internal and external customers, escalates issues appropriately and professionallyTeamwork - Works well with others, offers assistance, and collaboratesFlexibility - Ability to work around unexpected changes, open to new and alternate ideas, and remain efficient and professional under pressureBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programHealth insuranceHealth savings accountLife insurancePaid time offReferral programVision insurance**ARCXIS rates are contingent on skill set, experience, and geographical location of the position.Company Overview:ARCXIS (Houston, Texas), is the largest provider of inspection, design, engineering, and quality assurance services for the U.S. residential construction industry. ARCXIS brings together hundreds of years of expertise and experience under a single brand serving builders in 28+ States.ARCXIS is majority owned by Saw Mill Capital, LLC (Briarcliff Manor, New York). Visit us online at www.arcxis.com All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants at this time.Salary Description $19.00 to $21.00 per hour
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Client Services Specialist
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St Louis, United States Beauty Brands Full timeBeauty Brands is hiring a Client Service Specialist who is passionate about helping others, loves beauty products, and works well in a team environment. Our associates provide excellent customer service and help drive engagement that supports our sto Client Service, Specialist, Customer Service, Beauty, Retail
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Client Service Specialist
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St Louis, United States The Chamberlin Group Full timeThe Chamberlin Group is a fast-growing financial services company that is unlike any you've ever met.If you're an ambitious go-getter willing to take on the challenge of nurturing client relationships and enhancing our service experience, we want to hear from you.We know you've heard the "we're unique" line before, and we don't expect you to take our word...
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Client Service Specialist
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St Louis, Missouri, United States The Chamberlin Group Full timeAbout The Chamberlin GroupThe Chamberlin Group is a leading financial services company that has been serving the community for over 20 years. Our team of experts provides tax and financial planning services to individuals and families, helping them achieve their financial goals and secure their financial future.Job SummaryWe are seeking a highly motivated...
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Client Service Specialist
3 months ago
St Louis, United States The Chamberlin Group Full timeThe Chamberlin Group is a fast-growing financial services company that is unlike any you've ever met. If you're an ambitious go-getter willing to take on the challenge of nurturing client relationships and enhancing our service experience, we want to hear from you. We know you've heard the "we're unique" line before, and we don't expect you to take our word...
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Client Service Specialist
4 months ago
St Paul, United States ARCXIS Full timeJob Type Full-time Description General Overview of Position: This position will act as a communication point between New Home Builders and field personnel. The ideal candidate will be able to determine daily route for field inspectors based on clients build cycles and closing lists. The central scheduler must be able to prioritize daily assignments and work...
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Customer Service Specialist
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St Paul, United States Thomson Reuters Full timeProvides timely, accurate, and value-adding customer service to clients through voice and non-voice channels. (inquiry types typically include account maintenance, billing inquiries, order status, product feedback, password assistance, etc.)Uses anal Customer Service Specialist, Customer Service, Specialist, Retail, Skills
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Client Service Specialist
2 weeks ago
St Louis, Missouri, United States The Chamberlin Group Full timeAbout the RoleThe Chamberlin Group is a dynamic financial services company seeking a highly motivated Client Service Specialist to join our team. As a key member of our team, you will play a crucial role in delivering exceptional client experiences and supporting our Financial Planner team.Key ResponsibilitiesBuild and maintain strong relationships with...
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Client Reporting Services Specialist
1 month ago
St Louis, Missouri, United States Stifel Financial Full timeJob SummaryThe Client Reporting Services Specialist is a key member of the Stifel Investment Products and Services (IPandS) Group, responsible for providing day-to-day support and ongoing development of large-scale reporting platforms.Key ResponsibilitiesAssist with the administration of reporting platforms, ensuring seamless operation and optimal...