Customer Service Representative
2 months ago
Job Description
Pay Rate: $20/hr.
Featured Benefits:
Medical Insurance in compliance with the ACA
401(k)
Sick leave in compliance with applicable state, federal, and local laws
Job Description:
Our Customer Service Representatives (Inside Sales) professionally represent the Company to our Customers with the knowledge and skills to provide them the product or service they need.
Responsibilities:
Respond to customer inquiries, provide quotes and take customer orders;
Order and source products;
Negotiate sale and purchase prices;
Proactively generate sales and promote Company products;
Expedite backorders;
Assist with pulling inventory and preparing shipments;
Assist with customer returns;
Interact with customers and suppliers to obtain and fill orders correctly;
Troubleshoot customer concerns;
High School Diploma or GED;
Basic Qualifications:
Good customer service and communication skills;
Reliable, organized, detailed, and focused;
Industry and sales experienced;
Moderate computer skills, including communicating internally and externally via email;
Work experience in Microsoft Office; proficiency in Excel;
Ability to multi-task and manage time well;
Knowledge of supply chain systems;
Knowledge of industrial products helpful.
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