Data Entry Customer Service

3 weeks ago


Santa Ana, United States Hustle Notice Biz Full time
Data Entry Customer Service

Department: The One Agency

Employment Type: Full Time

Location: Santa Ana, CA

Compensation: $16.50 - $25.00 / hour

Description

Job Title: Data Entry Clerk

Company: The One Agency

Location: Santa Ana,CA

Job Description:
We are seeking a detail-oriented and organized Data Entry Customer Service professional to join our dynamic team. In this role, you will be responsible for accurately entering and managing data while ensuring exceptional customer service to our clients. You will become a vital part of our operations by maintaining the integrity of our data systems and providing ongoing support to our customers.

Key Responsibilities
  • Accurately input and update customer information in our database.
  • Respond promptly to customer inquiries via phone, email, and chat.
  • Ensure the quality and integrity of data entered into the system.
  • Troubleshoot customer issues and provide effective solutions in a timely manner.
  • Assist in generating reports and analyzing data to support decision-making.
  • Collaborate with other departments to streamline processes and improve service delivery.
Skills, Knowledge and Expertise
  • High school diploma or equivalent; associate's degree preferred.
  • Proven experience in data entry and customer service roles.
  • Strong typing skills with a high level of accuracy (minimum 50 WPM preferred).
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office Suite and data management software.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong attention to detail and time management skills.
Benefits
  • Competitive salary
  • Health, dental, and vision insurance
  • Retirement savings plan
  • Paid time off and holidays
  • Opportunities for professional development and advancement
  • Supportive and collaborative work environment

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