Current jobs related to Patient Services Representative - Mission - Howard Brown
-
Patient Service Representative Lead
4 weeks ago
Mission Viejo, California, United States The University of Kansas Health System Full timeJob Title: Patient Service Representative LeadJoin The University of Kansas Health System as a Patient Service Representative Lead and play a vital role in delivering exceptional patient experiences in our ambulatory clinics.Key Responsibilities:Support the supervisor in leading a team of Patient Service Representatives.Develop and implement effective...
-
Patient Service Representative
3 weeks ago
Mission, United States The University of Kansas Health System Full timePosition TitlePatient Service Representative - Call CenterBroadmoor CampusPosition Summary / Career Interest:The Patient Service Representative (PSR) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is responsible for front desk operations...
-
Mission Viejo, California, United States The University of Kansas Health System Full timeJob Title: Patient Service Representative Scheduling TrainerWe are seeking a highly skilled Patient Service Representative Scheduling Trainer to join our team at The University of Kansas Health System. As a key member of our training team, you will be responsible for facilitating the standardized training program for Patient Service Representatives, ensuring...
-
Patient Service Representative
2 days ago
Mission, Texas, United States The University of Kansas Health System Full timeJob SummaryThe University of Kansas Health System is seeking a highly skilled Patient Service Representative to join our team. As a key member of our physician's care team, you will play a critical role in creating a seamless patient experience within our ambulatory clinic.ResponsibilitiesSchedule internal and external department referrals, in-person...
-
Patient Service Representative
3 weeks ago
Mission, United States The University of Kansas Health System Full timePosition TitlePatient Service Representative - Cardiovascular Medicine SchedulingBroadmoor CampusPosition Summary / Career Interest:The Patient Service Representative Scheduling (PSR Scheduler) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role...
-
Mission Viejo, California, United States The University of Kansas Health System Full timeJob Title: Patient Service Representative SchedulingJoin The University of Kansas Health System as a Patient Service Representative Scheduling, playing a vital role in creating a seamless patient experience within our ambulatory clinics. As a key member of the physician's care team, you will be responsible for scheduling patient appointments, ensuring timely...
-
Patient Service Representative
4 days ago
Mission, United States The University of Kansas Health System Full timePosition Title Patient Service Representative - Cardiovascular Medicine Scheduling Broadmoor Campus Position Summary / Career Interest: The Patient Service Representative Scheduling (PSR Scheduler) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work...
-
Mission, United States The University of Kansas Health System Full timePosition TitlePatient Service Representative Scheduling Trainer - Cardiovascular MedicineBroadmoor CampusPosition Summary / Career Interest:The Patient Service Representative Trainer is responsible for facilitating the standardized training program for the Patient Service Reps as a part of orientation or upon request from leadership. This position will...
-
Mission, United States The University of Kansas Health System Full timePosition TitlePatient Service Representative Scheduling Trainer - Cardiovascular MedicineBroadmoor CampusPosition Summary / Career Interest:The Patient Service Representative Trainer is responsible for facilitating the standardized training program for the Patient Service Reps as a part of orientation or upon request from leadership. This position will...
-
Patient Service Representative Scheduling
3 months ago
Mission, United States The University of Kansas Health System Full timePosition TitlePatient Service Representative Scheduling - Cancer Center WestwoodDays - Full TimeWestwood Medical Pavilion - WestPosition Summary / Career Interest:The Patient Service Representative Scheduling (PSR Scheduler) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an...
-
Mission, United States The University of Kansas Health System Full timePosition Title Patient Service Representative Scheduling Trainer - Cardiovascular Medicine Broadmoor Campus Position Summary / Career Interest: The Patient Service Representative Trainer is responsible for facilitating the standardized training program for the Patient Service Reps as a part of orientation or upon request from leadership. This position will...
-
Customer Service Representative
2 weeks ago
Mission Viejo, United States Caliber Collision Repair Services Full timeService Center. Mission Viejo. UR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO: (Please remove if not located in a Salary Transparency State) $16 to $21 per hour! BENEFITS OF JOINING CALIBER Benefits from day one: Immedi Customer Service Representative, Customer Service, Representative, Business Operations, Retail
-
Patient Service Representative
2 weeks ago
Mission Viejo, California, United States The University of Kansas Health System Full timeJob Title: Patient Service RepresentativeJoin The University of Kansas Health System as a Patient Service Representative and play a vital role in creating a seamless patient experience in our ambulatory clinics.Responsibilities:Schedule patient appointments, including internal and external referrals, in-person appointments, telehealth visits, surgeries,...
-
Patient Service Representative Scheduling
3 months ago
Mission, United States The University of Kansas Health System Full timePosition Title Patient Service Representative Scheduling - Cancer Center Westwood Days - Full Time Westwood Medical Pavilion - West Position Summary / Career Interest: The Patient Service Representative Scheduling (PSR Scheduler) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an...
-
Mission Viejo, California, United States The University of Kansas Health System Full timeJob SummaryWe are seeking a highly skilled Patient Service Representative Scheduling to join our team at The University of Kansas Health System. As a key member of our physician's care team, you will play a critical role in creating a seamless patient experience within our ambulatory clinic.ResponsibilitiesSchedule patient appointments, including internal...
-
Customer Service Representative
3 weeks ago
Mission Viejo, California, United States Advantis Insurance Services Full timeJob OverviewWe are seeking a skilled Customer Service Representative to join our team at Advantis Insurance Services. As a key member of our team, you will be responsible for delivering exceptional customer experiences and providing top-notch support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...
-
Patient Service Representative
4 weeks ago
Mission Viejo, United States Pacific Neuropsychiatric Specialists Full timeBenefits: Dental insurance Health insurance Paid time off Position: Patient Scheduler/Operator We are seeking a motivated and like-minded Patient Scheduler/Operator with a passion for providing top-of-the-line customer service and who has clear goals of working as a full treatment team member with other medical professionals and advancing within our...
-
Patient Service Representative
4 weeks ago
Mission Viejo, United States Pacific Neuropsychiatric Specialists Full timeBenefits: Dental insurance Health insurance Paid time off We are seeking a motivated and like-minded Patient Scheduler/Operator with a passion for providing top-of-the-line customer service and who has clear goals of working as a full treatment team member with other medical professionals and advancing within our culture in the fast-paced and exciting mental...
-
Patient Service Representative
4 months ago
Mission Viejo, United States Pnsoc Full timeBenefits: Dental insurance Health insurance Paid time off We are seeking a motivated and like-minded Patient Scheduler/Operator with a passion for providing top-of-the-line customer service and who has clear goals of working as a full treatment team member with other medical professionals and advancing within our culture in the fast-paced and exciting mental...
-
Customer Service Representative
4 weeks ago
Mission Viejo, California, United States Advantis Insurance Services Full timeJob OverviewAt Advantis Insurance Services, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key...
Patient Services Representative
3 months ago
HBH Broadway Youth Center. 1023 W Irving Park Rd Chicago, IL 60613, USA Mission: Rooted in LGBTQ+ liberation, Howard Brown Health provides affirming healthcare and mobilizes for social justice. We are agents of change for individual wellbeing and community empowerment. Vision: Howard Brown Health envisions a future where healthcare and transformative social policies actualize human rights and equity for all. Community-based health clinics in some of Chicago’s most underserved neighborhoods. The largest LGBTQ health provider in the Midwest. Latinx inclusive community based on respect, equal opportunity, and appreciation of diversity to provide culturally competent support and services within Howard Brown Health. What is in it for you: A commitment to work-life balance with: 3-weeks paid vacation and 1-week of personal time. 12 accrued sick days per year. 9 paid holidays, including Juneteenth. PTO Exchange allows employees to turn unused PTO into liquid assets. Employer-sponsored health, dental, and vision insurance with two PPO plans and an HMO plan. BCBS HMO, PPO, and PPO Select Plans HMO premium = $34.40/month BCBS Dental premium = $13.00/month EyeMed Vision premium = $6.52/month 401k program with up to 5% employer match after 90 days = $1,700+. Employer-paid basic life insurance valued at one times the annual salary. Voluntary Life and AD&D, and Short-term and Long-term disability. Up to $720 pre-tax commuter and parking benefit account. Flexible Spending Accounts for healthcare and dependent care. Tuition Reimbursement and Student Loan Forgiveness Programs; NHSC & PSLF. Employee Assistance Program with 5 employer-paid counseling sessions. 50% off at Brown Elephant Resale Shops and discounts at local businesses. What you can expect: A Patient Services Representative (PSR) provides a variety of reception and administrative services for clients, patients, and visitors, under the direction of the Practice Manager. A Patient Services Representative is instrumental in maintaining an efficient and effective appointment and visit flow for all clients/patients. This role ensures client/patient needs are being met throughout the entirety of their visit. A Patient Services Representative I performs entry-level duties, while a Patient Services Representative II performs entry-level to moderately complex duties, and a Patient Services Representative III performs moderately to highly complex duties. How you will make an impact: Greets and provides guidance to all Howard Brown Health (HBH) visitors with professionalism and creates customer loyalty. Notifies HBH staff of all visitors, takes messages, and provides basic referral information within the scope of knowledge and training. Screens patients and visitors for COVID-19, Monkeypox (MPV) and any other emerging infectious diseases by taking temperatures and asking appropriate screening questions. Records demographic, billing, and insurance information into the electronic medical records (EMR) system. Conducts financial assessments for patients applying for Sliding Fee, as described in the policy and procedures. Verifies insurance benefits for all new patients, and current patients on an annual basis and/or upon change of insurance coverage. Collects payments on patient account balances in the EMR, co-payments, and all applicable fees at time of patient/client visit. Schedules appointments for client/patient care including all follow-up appointments. Ensures that all patients and visitors follow appropriate PPE regulations and guidelines when entering the building and throughout their visit. Provides excellent customer service and answers all client, patient, and visitor questions and/or refers them to appropriate parties. Checks all patients in and out using the EMR system. Distributes and receives registration packets for clients and patients. Identifies uninsured patients and facilitates patient access to support services in collaboration with other HBH departments and troubleshoots insurance-related issues. Reviews, scans, and uploads identification and insurance cards for all visits. Ensures patient compliance with an agreed payment plan. Develops familiarity with Howard Brown Health’s program and funding sources and communicates and enforces eligibility requirements to clients. Participates in agency-wide quality assurance and improvement, as needed. Maintains an efficient flow and timeliness of client/patient appointments and moves patients through each step using the EMR system. Maintains balanced cash banks for collection of patient payments in cash. Monitors claims error work queues related to missing/erroneous patient registration data to improve claims submission rate and collections. Maintains established department and billing policies, procedures, objectives, quality assurance, safety, environmental, and infection control and suggests revisions for process improvements. Participates as a team member with Medical Services staff and attends Medical Services meetings and continuing education in-services. Participates in the emergency preparedness plan as indicated in policies and procedures. Performs related duties as assigned. QUALIFICATIONS, KNOWLEDGE, & SKILLS REQUIRED: High school diploma/GED or equivalent is required, and 0-2 years of experience working in a customer service-related role. High school diploma/GED or equivalent is required, and 2-4 years of experience working in a customer service-related role. A Bachelor’s degree or higher in a medical/healthcare or related field may substitute the required experience on a year-for-year basis. High school diploma/GED or equivalent is required, and 4-6 years of experience working in a customer service-related role. A Bachelor’s degree or higher in a medical/healthcare or related field may substitute the required experience on a year-for-year basis. Experience with Microsoft Office and/or data entry is required for all levels. Ability to safeguard the confidentiality of medical charts/records, and comply with all local, state, and federal laws pertaining to medical records and protected health information. Knowledge of and ability to comply with all HIPAA and other privacy and security regulations. Excellent oral and written communication skills. Ability to adhere to Howard Brown Health core values and customer service expectations. Ability to travel between centers is required. Basic knowledge of health insurance terms and concepts is preferred. Experience in electronic medical records and/or medical data entry is preferred. Knowledge and experience working with clients living with HIV and with diverse communities is preferred. Experience in linkage to care or case management is preferred. ADA SPECIFICATIONS: Requires ability to speak audibly and listen actively. Requires ability to use computers, telephones, and other office equipment. Requires ability to sit for extended periods of time. May require occasional bending and lifting up to 25 pounds. May require periodic travel. EQUAL OPPORTUNITY STATEMENT: Decisions and criteria governing the employment relationship with all employees at Howard Brown are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender identity, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes. #J-18808-Ljbffr
