Specialty Services Patient Navigator

5 hours ago


Peoria, United States OSF HealthCare Full time
Overview

Expected pay for this position is $21.72/hour. Actual pay will be determined by experience, skills and internal equity.

This job is located in Peoria,IL.

Monday-Friday 8:00-4:30 Wednesday 8:30-5:00

POSITION SUMMARY: The Patient Specialty Services Navigator is responsible for being a dedicated point of contact to support patients through the health system for labs, procedures, office visits and exams, radiology studies, specialty referrals, insurance pre-certifications and authorizations for medications and appointments, completing insurance appeals, coordinating care with social support services and assisting with financial assistance for pharmaceutical and charity care programs. Acts as a liaison between insurance companies and patients by initiating financial counseling prior to service when coverage/authorization problems are identified. The Patient Specialty Services Navigator is dedicated to elevating the patient experience through their care journey.

Qualifications

REQUIRED QUALIFICATIONS: Education: High School/GED Experience: 2 years of working experience in healthcare financial services, insurance authorization, insurance verification, appeals, billing, registration, or MOA/CMA role. 2 years experience with electronic medical record systems. 2 years of working knowledge of reading, analyzing, and extracting documentation in patient medical charts to complete pre-certifications, pharmaceutical authorizations, procedure and testing authorizations, and the insurance appeals. Other skills/knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem solving skills, with the ability to be detail oriented.

PREFERRED QUALIFICATIONS: Education: Associates Degree in healthcare or business Experience: 2 years of working knowledge of pre-certification/prior authorization procedures, advanced medical terminology, reimbursement and regulatory issues, insurance functions and terminology, and utilization of charity care programs. 3 years in a healthcare setting with working knowledge of insurance and appeals experience related to denials management in addition to heavy phone work preferred. Nationally recognized Revenue Cycle certification.

OSF HealthCare is an Equal Opportunity Employer.
  • RN- Navigator

    1 month ago


    Peoria, United States Carle Health Full time

    Position Summary: Oncology Nurse Navigators provide resources, support, assessments, referrals, education, care coordination and general guidance throughout the cancer care continuum. They help people "navigate" through the maze of doctors' offices, clinics, hospitals outpatient centers, insurance and payment systems, patient-support organizations and other...

  • RN- Navigator

    1 month ago


    Peoria, United States Carle Health Full time

    Position Summary: Oncology Nurse Navigators provide resources, support, assessments, referrals, education, care coordination and general guidance throughout the cancer care continuum. They help people "navigate" through the maze of doctors' offices, clinics, hospitals outpatient centers, insurance and payment systems, patient-support organizations and...

  • RN- Navigator

    5 days ago


    Peoria, United States Carle Health Full time

    Overview Oncology Nurse Navigators provide resources, support, assessments, referrals, education, care coordination and general guidance throughout the cancer care continuum. They help people "navigate" through the maze of doctors' offices, clinics, hospitals outpatient centers, insurance and payment systems, patient-support organizations and other...

  • RN- Navigator

    1 day ago


    Peoria, United States Carle Health Full time

    Overview Oncology Nurse Navigators provide resources, support, assessments, referrals, education, care coordination and general guidance throughout the cancer care continuum. They help people "navigate" through the maze of doctors' offices, clinics, hospitals outpatient centers, insurance and payment systems, patient-support organizations and other...


  • Peoria, United States OSF HealthCare Full time

    OverviewPay range for this position is $33.91 - $51.04/hour. Actual pay is based on years of licensure.POSITION SUMMARY: The Oncology Nurse Navigator functions on a multidisciplinary team, acting as an advocate, an educator and a coordinator of care for Oncology patients. Participates in the patient survivorship program based on site requirements. The...


  • Peoria, United States OSF HealthCare Full time

    Overview Pay range for this position is $33.91 - $51.04/hour. Actual pay is based on years of licensure. POSITION SUMMARY: The Oncology Nurse Navigator functions on a multidisciplinary team, acting as an advocate, an educator and a coordinator of care for Oncology patients. Participates in the patient survivorship program based on site requirements. The...


  • Peoria, United States OSF HealthCare Full time

    Overview Pay range for this position is $33.91 - $51.04/hour. Actual pay is based on years of licensure. POSITION SUMMARY: The Oncology Nurse Navigator functions on a multidisciplinary team, acting as an advocate, an educator and a coordinator of care for Oncology patients. Participates in the patient survivorship program based on site requirements. The...


  • Peoria, United States OSF HealthCare Full time

    The Oncology Nurse Navigator functions on a multidisciplinary team, acting as an advocate, an educator and a coordinator of care for Oncology patients. Participates in the patient survivorship program based on site requirements. The Navigator partici Oncology, Navigator, Nurse, Healthcare, Patient, Education


  • Peoria, Illinois, United States Carle Health Full time

    Oncology Nurse Navigator Job SummaryWe are seeking a skilled Oncology Nurse Navigator to join our team at Carle Health. As an Oncology Nurse Navigator, you will play a critical role in providing resources, support, and education to patients and their families throughout the cancer care continuum.Key Responsibilities:Provide education and support to patients,...


  • Peoria, Illinois, United States Carle Health Full time

    Patient Services Representative RoleAt Carle Health, we are seeking a Patient Services Representative to join our team. As a central point of contact, you will play a vital role in creating meaningful first and lasting impressions for our patients, families, and visitors.Key Responsibilities:Provide exceptional customer service and support to patients,...


  • Peoria, United States OrthoArizona Full time

    Medical Receptionist OrthoArizona is now hiring skilled Medical Receptionist of all levels to join our elite team of renowned healthcare providers. Whether you're an entry-level medical receptionist or a seasoned professional, OrthoArizona offers a supportive environment to advance your career while enhancing patient experiences at every touchpoint. What to...


  • Peoria, United States OrthoArizona Full time

    Medical Receptionist OrthoArizona is now hiring skilled Medical Receptionist of all levels to join our elite team of renowned healthcare providers. Whether you're an entry-level medical receptionist or a seasoned professional, OrthoArizona offers a supportive environment to advance your career while enhancing patient experiences at every touchpoint. What...


  • Peoria, United States Carle Health Full time

    Position Summary: Patient Services Representative reflect a commitment to Carle Health's values and play a vital role in the experience of our patients, families and visitors. As a central point of contact, they create meaningful first and lasting impressions and serve as a liaison between patients/families/visitors and members of the health care team to...


  • Peoria, United States Carle Health Full time

    Position Summary: Patient Services Representative reflect a commitment to Carle Health's values and play a vital role in the experience of our patients, families and visitors. As a central point of contact, they create meaningful first and lasting impressions and serve as a liaison between patients/families/visitors and members of the health care team to...


  • Peoria, United States Carle Full time

    Position Summary: Patient Services Representative reflect a commitment to Carle Health's values and play a vital role in the experience of our patients, families and visitors. As a central point of contact, they create meaningful first and lasting impressions and serve as a liaison between patients/families/visitors and members of the health care team to...

  • Patient Check-in

    2 weeks ago


    Peoria, United States CARLE Full time

    Patient Services Representatives reflect a commitment to Carle Health's values and play a vital role in the experience of our patients, families and visitors. As a central point of contact, they create meaningful first and lasting impressions and serve as a liaison between patients/families/visitors and members of the health care team to address questions,...


  • Peoria, Arizona, United States OrthoArizona Full time

    Patient Services SupervisorAbout OrthoArizona:At OrthoArizona, we strive to deliver exceptional patient care and innovative solutions. Our organization is dedicated to bringing the best together, creating a comprehensive orthopedic practice with renowned providers across 30 locations. We offer a wide range of services, including physical and occupational...


  • Peoria, United States Carle Health Full time

    Position Summary: Patient Services Representative reflect a commitment to Carle Health's values and play a vital role in the experience of our patients, families and visitors. As a central point of contact, they create meaningful first and lasting impressions and serve as a liaison between patients/families/visitors and members of the health care team to...


  • Peoria, United States OrthoArizona Full time

    Patient Services Supervisor About OrthoArizona: At OrthoArizona, we are bringing the best together. Our organization was created to help serve ALL orthopedic and podiatry needs throughout the Valley! We have a wide range of orthopedic surgeons and mid-level providers including physical and occupational therapists. Today we are one of Arizona's largest...


  • Peoria, United States Carle Health Full time

    Position Summary: Patient Services Representative reflect a commitment to Carle Health's values and play a vital role in the experience of our patients, families and visitors. As a central point of contact, they create meaningful first and lasting impressions and serve as a liaison between patients/families/visitors and members of the health care team to...