IT Infrastructure Specialist

Trigo Global Quality Solutions is seeking an IT Infrastructure Specialist in Peoria, IL area.

Overall Purpose

The Group IT Infrastructure Specialist manages and supports the deployment and maintenance of the Group 's IT tools and infrastructure. They also contribute to the Group's various IT projects.

May Report to

Group IT Infrastructure Manager

Responsibilities

Client relationship & Business development

Ensure end user communication and punctuality

Interface with regional IT teams and external suppliers

Point of contact for IT regional Managers in the Americas, Asia, Continental Europe, and WEMEA

Interface between application owner and suppliers support for technical investigation

Ensure level 3 support of group Infrastructure

Provide regular reporting on the progress of assigned projects

Operations

Report information regarding major events as soon as they occur in the event of deviations in management of day to day operations

Organization & Management

Organize communication of functional and technical enhancement

Manage technical documentation (Technical guidance document, user and admin guide, procedures, rules, etc.)

Ensure compliance with group standards and rules

Follow issue investigation, redact and communicate the remediation plan

Open and follow support cases if applicable

Technical

Ensure technical expertise for TRIGO regional solutions

Contribute to Infrastructure improvement and project implementation

Manage communication tools: Office 365, Skype, SharePoint, etc.

Manage group infrastructure tools: Azure, InTune, Active Directory, etc.

Manage monitoring and security: ATP, Data Protection, AntiVirus, etc.

Monitor technological developments in the field

Apply the procedures defined in the QMS (Quality Management System) and apply ITIL best practices

Other

Any other duties as assigned

Knowledge, skills, abilities

Hard skills Values & attitudes

Good knowledge of :

IT infrastructure

Office 365

Azure infrastructure

Microsoft Environment (Windows

Server and workstation)

Linux server (Debian, Ubuntu,

CentOS)

Identity management

Network Topology

Other :

Great communication skills

Ability to speak with diplomacy

Able to work in a multicultural

environment

Global team spirit Team player Caring for people Open-minded Excellence Reactive Resilient to pressure Rigorous Customer focus Client oriented Reliable & trustworthy Flexible Initiative Autonomous Innovative Daring

Work experience

Overall recommendations

3+ Years Experience

Education background

Overall recommendations

Microsoft Azure (with certification AZ-900 or

AZ-104) preferred

#J-18808-Ljbffr