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Retail Store Manager

2 months ago

Coldwater, United States Goodwill Industries Full time
Description

No Late Nights

Stores are open from 10am to 8pm Mon - Sat, 11am to 6pm on Sunday.

Additional benefits of working full time for GICMH are:
  • Employee discount at our retail stores.
  • Employee discount at Dell, AT&T, and other retailers.
  • 4 weeks of paid time off in your first year, eligible to start using after 90 days.
  • Medical, Dental, and Vision insurance, starting the 1st of the month after hire date.
  • Supplemental Life Insurance.
  • Financial Coaching - budgeting, debt pay off, credit collection knowledge, and more.
Purpose or General Objective: To operate a retail store within a given budget while meeting or exceeding a production plan, monthly sales goals and planned company contribution.

Essential Duties:
  • Continually support a diverse team of associates and participants to meet sales goals
  • Proved extraordinary customer service with professionalism, while adhering to policy and procedure.
  • Communicate and oversee logistics between store and plant for store needs.
  • Meet production goals by training, motivating, and mentoring to store staff.
  • Responsible for employee management and performance feedback.
  • Creating bi-weekly employee schedules that meets production needs.
  • Review and respond to customer complaints in a professional manner.
  • Responsible for cash handling issues.
  • Follow weekly rotation policies on all goods and inventory, as scheduled.
  • Meet operation needs including closing at least 2 nights per week and responding to after hour emergencies.
Additional Duties:
  • Establishes and maintains a safe and professional environment for all employees, participants and customers.
  • Must maintain a valid Michigan driver's license and driving record acceptable under Goodwill's policy, with insurance coverage in your name.
  • Perform other non-managerial functions, as needed.
  • Other duties as assigned by District Manager, Retail Director, or Sr. Vice President of Retail Sales/Donated Goods.
Requirements

Physical Requirements:
  • Ability to reach, bend, twist, push, and lift up-to 50 pounds on a regular basis.
  • Ability to stand for up to 4 hours at a time.
  • Must be comfortable handling new and used items.
Skills Required:
  • Excellent verbal and written communication skills
Work Experience Requirements:
  • At least 2 years of retail related sales experience
  • Minimum of 5 years management/supervision experience
  • Knowledge of Microsoft Office Suite
  • Marketing and/or merchandising training preferred.
Education Requirements:
  • High school diploma or equivalent, preferred