Supply Chain Supervisor

2 weeks ago

Fort Myers, United States First Citizens Bank Full time

Overview

Are you a people person? Be a First Citizens person. Join our

Health Park

branch team and make a difference

This

full-time

Sales and Service Representative position will be located at

16700 Bass Road in Fort Myers, Florida.

It is responsible for processing transactions and other customer service requests in the branch, facilitating customer awareness and education of bank capabilities, tools, and resources, and supporting the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.

The successful candidate will demonstrate: Communication Skills - Interpersonal : Comfortable and confident with proactively engaging in conversation Customer Service Skills:

Demonstrates professionalism and empathy in customer interactions Adaptability:

Has the ability to learn and adapt quickly to new information and technology Teamwork:

Strives to build strong working relationships with those on their team as well as cross-functional relationships Flexibility:

Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently Agility:

Able to process information and move quickly through problem resolution

Responsibilities

The essential functions of the job include, but are not necessarily limited to, the following: Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs

Qualifications

Required Education:

High School Diploma or GED Required Experience:

6+ months customer service experience Preferred Skills:

6+ months cash-handling experience, Knowledge of retail banking products and services, Working knowledge of Microsoft Office

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