Patient Service Representative
3 months ago
Central Ohio Primary Care Physicians is seeking a Patient Service Representative for our Hilliard Family Medicine office in Hilliard, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This is a full time role working Monday-Friday 8:00am-4:30pmEssential Duties and Responsibilities:• Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone.• Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience.• Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification.• Collect copays, deductibles and/or outstanding balances.• Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out.• Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes.• Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel.• Ensure confidentiality of patient data and stay up to date with HIPAA regulations.Qualifications:Experience, Education, Licensures & Certifications• Preferred: 1 year of administrative experience in a healthcare related setting• Required: High School diploma or GEDKnowledge, Skills & Abilities• Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities;• Strong organizational and written communication skills;• Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors;• Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality;• Ability to work independently and in a team environment; and able to lead by example;• Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)
-
Patient Service Representative
2 weeks ago
Hilliard, Ohio, United States Central Ohio Primary Care Full timeJob Title: Patient Service RepresentativeCentral Ohio Primary Care Physicians is seeking a highly skilled Patient Service Representative to join our team at our Professional Pediatrics of Hillard office in Hillard, OH. As a key point of contact for patients, you will provide exceptional customer service and ensure a positive experience from start to finish...
-
Patient Service Representative
3 months ago
Hilliard, United States Central Ohio Primary Care Full timeCentral Ohio Primary Care Physicians is seeking a Patient Service Representative for our Professional Pediatrics of Hillard office in Hilliard, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This position works closely with...
-
Patient Service Representative
4 months ago
Hilliard, United States Central Ohio Primary Care Full timeCentral Ohio Primary Care Physicians is seeking a Patient Service Representative for our Professional Pediatrics of Hillard office in Hilliard, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This position works closely with...
-
Client Service Representative
1 month ago
Hilliard, Ohio, United States VCA Animal Hospitals Full timeVCA Mill Run Animal Hospital Job OpportunityWe are seeking a Client Service Representative to join our team at VCA Mill Run Animal Hospital in Hilliard, Ohio.About the Role:Provide exceptional client service and support to our patients and their owners.Assist with administrative tasks, including scheduling and record-keeping.Work collaboratively with our...
-
Customer Service Representative
2 weeks ago
Hilliard, Ohio, United States United Dairy Farmers Full timeCustomer Service RepresentativeAt United Dairy Farmers, we're looking for a Customer Service Representative to join our team. As a key member of our retail team, you'll be responsible for providing exceptional customer service and ensuring a positive shopping experience for our guests.Key Responsibilities:Greet guests with a warm and welcoming...
-
Customer Service Representative
4 weeks ago
Hilliard, Ohio, United States Micro Center Full timeCustomer Service Contact Center RepresentativeAt Micro Center, we're looking for a skilled Customer Service Contact Center Representative to join our team. As a key member of our customer service team, you'll be responsible for:Key Responsibilities:Assisting customers with inquiries and resolving technical issues in a timely and professional mannerProcessing...
-
Part Time Client Service Representative
1 month ago
Hilliard, Ohio, United States VCA Animal Hospitals Full timeClient Service Representative OpportunityVCA Mill Run Animal Hospital, a growing practice in Hilliard, Ohio, is seeking Client Service Representatives to expand their current abilities.Key Responsibilities:Provide exceptional customer service to clients and their petsAssist with administrative tasks and maintain a clean and organized work...
-
Customer Service Representative
3 weeks ago
Hilliard, Ohio, United States Micro Center Full timeCustomer Service Contact Center RepresentativeAt Micro Center, we're committed to delivering exceptional customer experiences. As a Customer Service Contact Center Representative, you'll play a vital role in achieving this goal.Key Responsibilities:Assist customers with inquiries and troubleshoot technical issues in a timely and professional manner.Process...
-
Customer Service Representative
1 month ago
Hilliard, Ohio, United States Micro Center Full timeCustomer Service Contact Center RepresentativeAt Micro Center, we're looking for a skilled Customer Service Contact Center Representative to join our team. As a key member of our customer service team, you'll play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Assist customers with inquiries and...
-
Customer Service Representative
4 weeks ago
Hilliard, Ohio, United States Michaels Stores Full timeCustomer Service Representative Opportunity at Michaels StoresWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, answering questions, and resolving issues in a timely and...
-
Financial Services Representative
8 hours ago
Hilliard, Ohio, United States OneMain Financial Full timeFinancial Services Representative OpportunityAt OneMain Financial, we empower customers by providing access to friendly, fast, and affordable financing for life's expenses.As a Financial Services Representative, you will learn the lending and servicing business, allowing you to grow your career and deliver results related to individual and branch sales goals...
-
Customer Service Representative
2 weeks ago
Hilliard, Ohio, United States Dee Miller - State Farm Agent Full timeCustomer Relations RepresentativeAt Dee Miller - State Farm Agent, we're passionate about making a difference in the lives of others and bettering our community. As a Customer Relations Representative, you'll play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency.We're looking for a...
-
Customer Service Representative
1 month ago
Hilliard, Ohio, United States Planet Fitness - Duo Fit, LLC Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests.Key ResponsibilitiesGreeting and Check-in: Greet members, prospective members, and guests in a friendly...
-
Customer Service Representative
4 weeks ago
Hilliard, Ohio, United States Kroger Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a safe and clean shopping environment, and promoting a positive store image.Key...
-
Office Service Representative
2 weeks ago
Hilliard, Ohio, United States Canon Business Process Services Full timeJob Title: Office Service Representative IOverview:We are seeking a highly organized and detail-oriented Office Service Representative I to join our team at Canon Business Process Services. As a key member of our operations team, you will be responsible for ensuring the smooth flow of mail, packages, and interoffice correspondence.Responsibilities:Customer...
-
Customer Service Representative
6 days ago
Hilliard, Ohio, United States Contact Us Full timeContact Us is seeking a Customer Service Representative to join our team.About the Role:The Customer Service Representative will be responsible for providing exceptional service to our customers through written and verbal communication. This will include responding to customer inquiries, resolving issues, and providing requested...
-
Veterinary Client Service Representative
5 months ago
Hilliard, United States Medvetforpets Full time**Description** MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven...
-
Insurance Customer Service Representative
3 weeks ago
Hilliard, Ohio, United States State Farm Insurance Full timeJob Title: Office RepresentativeAt State Farm Insurance, we're seeking a highly skilled and customer-focused Office Representative to join our team. As an Office Representative, you'll play a vital role in providing exceptional customer service, processing insurance policy changes, and maintaining accurate customer files.Key Responsibilities:Assist customers...
-
Insurance Customer Service Representative
2 weeks ago
Hilliard, Ohio, United States State Farm Insurance Full timeJob Title: Office RepresentativeAt State Farm Insurance, we're seeking a highly skilled and customer-focused Office Representative to join our team.Key Responsibilities:Provide exceptional customer service by answering inquiries and resolving issues in a timely and professional manner.Process insurance policy changes and updates, ensuring accuracy and...
-
Veterinary Client Service Representative
1 month ago
Hilliard, Ohio, United States Medvetforpets Full timeAbout MedVet for PetsWe're a fast-growing emergency and specialty provider with practices nationwide, dedicated to delivering advanced medical treatments and innovations to our patients. Our team is passionate about helping animals receive the best possible care.Our Ideal CandidateWe're looking for a collaborative and driven individual to join our clinical...