Rep Customer Operations

5 months ago


Brentwood, United States Geodis Full time
Summary:

As a Customer Operations Representative, you play a critical role in executing business for our customers by partnering with a Customer Operations Manager or team of Customer Sales Representatives to ensure customers' needs are met. Working closely with your internal team, you will execute all functions of the clients' shipping needs, identify exceptions in the booking and tracking process, track shipments sufficiently to verify pickups and deliveries will be made on time, manage exceptions and service failures. This position is designed for individuals who are looking for an opportunity to use their communication, organization and execution skills to take the next step in their career.

Job Duties:

•Manage the day to day operations of the specific account(s) assigned to you and identify opportunities to improve service and increase business

•Analyze customer inquiries, make informed decisions, and provide quality and timely updates to your customer(s)

•Schedule pickup and delivery appointments based on customer specific needs and priorities

•Work with Carrier Team to ensure that all client shipments are proactively booked and tracked for on time pickup or delivery

•Support pricing and quoting activity with direction and guidance from Account Executive

•Other duties as required and assigned

Requirements:

•Bachelor's Degree in Supply Chain/Logistics, Business Management, Entrepreneurship, Marketing or related studies preferred

•Previous freight brokerage experience preferred

•Proven demonstration of commitment and work ethic in a school or work setting

•Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers

•Committed to executional and outstanding customer service

•Able to persuade, motivate, influence and negotiate with others

•Able to work in a team environment, while also delivering independent results

•Fast-paced and able to multitask in a high-pressure environment

Environment:

While performing the duties of this job, the employee frequently is required to sit, reach with hands and arms, and talk.The employee is regularly required to use hands to handle or feel.The employee must occasionally lift and/or move up to 25 pounds.The employee is regularly exposed to ambient lighting and temperate climate conditions.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered "Essential Functions" and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform "Essential Functions" of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the "Essential Functions".
  • Client Service Rep

    1 week ago


    Brentwood, United States TSR Consulting Full time

    About TSR: TSR is a relationship-based, customer-focused IT and technical services staffing company. For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely...

  • Client Service Rep

    2 weeks ago


    Brentwood, United States TSR Consulting Full time

    About TSR: TSR is a relationship-based, customer-focused IT and technical services staffing company. For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely...

  • Customer Service Rep.

    4 weeks ago


    Brentwood, United States STRAUCH & COMPANY Full time

    Job DetailsJob Location Sunset AMPM - Brentwood, CA Position Type Part Time Salary Range $18.50 - $19.50 Hourly Job Category Retail Description Upbeat friendly voice, smile, move fast, and SELL SELL SELL! Build Customer Loyalty. Provide the best customer service possible to ensure a high degree of customer satisfaction. You are expected to sell gasoline, car...


  • Brentwood, United States STRAUCH & COMPANY Full time

    Job DetailsJob LocationSunset AMPM - Brentwood, CAPosition TypePart TimeSalary Range$18.50 - $19.50 HourlyJob CategoryRetailDescriptionUpbeat friendly voice, smile, move fast, and SELL SELL SELL! Build Customer Loyalty. Provide the best customer service possible to ensure a high degree of customer satisfaction. You are expected to sell gasoline, car washes,...


  • Brentwood, United States GEODIS Full time

    Summary:As a Customer Operations Representative, you play a critical role in executing business for our customers by partnering with a Customer Operations Manager or team of Customer Sales Representatives to ensure customers’ needs are met. Working closely with your internal team, you will execute all functions of the clients’ shipping needs, identify...


  • Brentwood, United States Staff My Agency Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member (Bilingual Spanish). We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If...


  • Brentwood, United States Primerica Full time

    Join Our Team In 2022, the Atlanta Journal-Constitution named Primerica one of the best places to work for the ninth consecutive year. Also in 2022, Primerica was named one of the Best Employers for Diversity by Forbes for the second consecutive year. Forbes also named Primerica as one of America's best Insurance companies for 2022. Primerica ranks 6th among...


  • Brentwood, United States Primerica Full time

    Join Our Team. In 2022, the Atlanta Journal-Constitution named Primerica one of the best places to work for the ninth consecutive year. Also in 2022, Primerica was named one of the Best Employers for Diversity by Forbes for the second consecutive yea Customer Service, Bilingual, Service, Insurance, Diversity, Customer, Retail

  • Custom Framing Artist

    3 weeks ago


    Brentwood, United States Michaels Full time

    Store - NASH-BRENTWOOD, TNBuild customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they're looking for. Provide a safe, clean and clutter-free environment.Major ActivitiesAdhere to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable...


  • Brentwood, United States Ncontracts LLC Full time

    VP, Customer Experience Hybrid | Client Services | Full-Time WHO WE ARE Headquartered in Nashville, Tenn., Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 4,000 financial institutions nationwide. As a five-time Inc. 5000 Fastest Growing Companies honoree and consistent year-over-year recipient of "Best...


  • Brentwood, United States ASE Direct, Inc. | Buy American Veteran™ Full time

    Company DescriptionASE Direct, Inc. is a data-driven company founded in 2005. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we provide industry-leading, high-demand products, services, and solutions to drive significant savings and growth for our clients, partners, and stakeholders. Our commitment to superior customer service has earned us...


  • Brentwood, United States ASE Direct, Inc. | Buy American Veteran Full time

    Company Description ASE Direct, Inc. is a data-driven company founded in 2005. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we provide industry-leading, high-demand products, services, and solutions to drive significant savings and growth for our clients, partners, and stakeholders. Our commitment to superior customer service has earned us...


  • Brentwood, United States DraftKings Full time

    We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming. Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of...


  • Brentwood, United States Ncontracts LLC Full time

    VP, Customer Experience Hybrid| Client Services | Full-TimeWHO WE ARE Headquartered in Nashville, Tenn., Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 5,000 financial institutions nationwide. As a six-time Inc. 5000 Fastest Growing Companies honoree and consistent year-over-year recipient of "Best Places...


  • Brentwood, United States Ncontracts Full time

    VP, Customer ExperienceHybrid| Client Services | Full-TimeWHO WE AREHeadquartered in Nashville, Tenn., Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 4,000 financial institutions nationwide. As a five-time Inc. 5000 Fastest Growing Companies honoree and consistent year-over-year recipient of "Best Places to...


  • Brentwood, United States DraftKings Full time

    We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming. Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges...


  • brentwood, United States DraftKings Full time

    We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming. Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of...


  • Brentwood, United States Ultimate Staffing Full time

    We are seeking a dedicated Slitter Machine Operator to join our production team. This role is crucial in ensuring precision and quality in cutting and converting materials to meet customer specifications. The ideal candidate will possess technical expertise in machinery operations, an eye for detail, and a commitment to safety. Shift Availability:1st Shift:...


  • Brentwood, United States Ultimate Staffing Full time

    We are seeking a dedicated Slitter Machine Operator to join our production team. This role is crucial in ensuring precision and quality in cutting and converting materials to meet customer specifications. The ideal candidate will possess technical expertise in machinery operations, an eye for detail, and a commitment to safety. Shift Availability:1st Shift:...

  • Machine Operator

    6 months ago


    Brentwood, United States Plastic Manufacturer Full time

    Machine Operator FULL-TIME $20/hr - Set up, operate, or tend machines such as blown film extruder, silicone coater, rewind/slitter, and auxiliary equipment to extrude and coat and convert flat films. - Observe machine operations, control boards, and gauges to detect malfunctions such as roll quality, silicone continuity and dimensional tolerances. Adjust...