Credit & Collection Specialist

4 weeks ago

Louisville, United States US Main Full time

Role: Credit & Collection Specialist Location: Broomfield, CO (100% onsite) Duration: 6 months Responsibilities: Collect all monies owed to the company through a focused collection effort of customer invoices. Potentially Assist in the collection of deductions deemed to be invalid. Change customer behaviors on payment patterns and method of payment, partner with cross-functional teams to formulate and implement changes. Resolve invoice accuracy and rejection issues by collaborating cross-functionally to determine source and solve the problem. Establish strong relationships with key decision makers within customer finance departments, specifically within customer AP departments. Partner with Sales team, Customer Solutions team, IS/EDI team, and I2C team in resolving customer collection issues. Ensure invoices are posted to customers internal AP systems timely and accurately. Enforce companys terms and ensure customers abide them by creating action plans for customer accounts that have exceeded credit limits, acting decisively adjust credit limits for accounts past due. Accurately process transactions though HighRadius, SAP, and other Dannon financial systems Ensure that all transactions during Cash application are recorded consistent with internal policies & accounting rules. Collaborate with the Credit team to Identify Special payment agreement customers & resolve misapplied customer payment inquiries. Locate/retrieve backup, route newly merged items, identify and merge system missed items and complete invoice indexing daily. Interpret credit analytical tools and act upon alerts & customer information provided by credit services and take appropriate actions to protect the company. Analyze the financial health of new and existing customers, either approve or reject credit submit request for credit determination to leadership. Formulate action plans for customer accounts that have exceeded credit limits and are past due. Establish and refine credit process and policies in general to create efficiencies and declare breakdowns where necessary. When necessary, help train sales team in credit and collection related matters. Partner with and train sales to report back customer credit information. Qualifications: Three years business to business credit & collections experience (preferred) SAP Experience (preferred) Strong Excel skills pivots, VLOOKUPs, formulas (required) Ability to work in fast paced environment (required) Able to handle a large number of transactions (required) Strong attention to detail (required) Ability to multitask(required)

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