Collections Specialist

4 weeks ago


Louisville, Kentucky, United States Randstad USA Full time
Randstad is looking for an experienced Collections Specialist for a contract position with one of our clients. The Collections Representative will be responsible for contacting customers via phone, email, and mail to collect outstanding debts, negotiate payment plans, and resolve overdue accounts. This role requires outstanding communication and negotiation skills, as well as a keen attention to detail and accuracy in updating customer account information. Proficiency in Microsoft Office; experience with CRM software preferred Apply directly Please contact Angela Thompson with questions at or

salary: $18 - $20 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities
  • Negotiate payment plans and settlements with customers to resolve overdue accounts while maintaining positive customer relationships
  • Contact customers via phone, email, and mail to collect outstanding debts in a timely manner
  • Update customer account information and payment arrangements accurately in the database
  • Investigate and resolve payment discrepancies and disputes promptly and professionally
  • Provide excellent customer service by addressing inquiries and concerns courteously and effectively

    Skills
  • Collections
  • CRM
  • Credit & Collections
  • Microsoft Office
  • NEGOTIATIONS
    Qualifications
  • Years of experience: 3 years
  • Experience level: Experienced
    Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    Applications accepted on ongoing basis until filled.



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