Customer Experience Agent
2 months ago
Hybridge Schedule after working full onsite for 90 days.
Hours/pay: $16-$20/hr based on experience
- 9am to 6pm
- 10am to 7pm
- 11am to 8pm
- Proactively communicate to all internal and external related parties to exceed customer's expectations.
- Respond timely and accurately to all incoming customer correspondence along with thorough documentation.
- Receives customers' requests by telephone, email or chat, analyzes requests, provides information requested or ascertains who best can provide the information, and routes the request to the proper person.
- High school diploma or equivalent
- Minimum 1 to 3 years' experience in customer service, or related transferable skills
- Customer centric and Internet savvy
- Strong MS Office skills
- Superior time-management skills.
- Ability to multi-task and stay focused on critical objectives.
- A positive, can-do attitude is a must.
- Able to work in a fast paced, closely integrated team in which customer delight, communication, teamwork and flexibility are essential.
For immediate consideration, please send your resume to Justice.strickland@remx.com with the subject as "Hybrid CSR"
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