Universal Banker II

1 week ago

Sanford, United States CareerBuilder Full time

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Universal Banker II - Sanford

Sanford, ME, US
6 days ago

Requisition ID: 2930
The Universal Banker aka Member Experience Specialist II is an all-encompassing essential role for the credit union. Through use of our sales program, our Member Experience Specialists will focus on the unapparelled opportunity to identify needs to enrich our members lives while conducting routine transactions such as deposits and withdrawals. Through proper needs assessment the Member Experience Specialist II will proactively offer additional products and services.
Location:

Sanford, ME
Full time:

40 hours. Including Saturday 8:30am-12:30pm, rotating schedule.
Voted Forbes list of Americas Best In-State Credit Unions 6 years in a row
Role And Responsibilities:
Fulfills member requests and seeks opportunities for products and services while looking for ways to deepen member relationships and accomplish credit union objectives. Meets members' needs by providing outstanding service, problem resolution and needs based selling; interviewing loan applicants, closing loans, cross-selling, referring mortgages or prospecting.
Prepares and disburses loans within lending limits and credit union guidelines. Actively promotes all ancillary products for the protection of the member.
Accurately and efficiently processes deposits, payments, withdrawals, cashed checks, wires, fraud packets, etc. in accordance with established policies and procedures while seeking opportunities to enrich our members lives by utilizing the AIDINC member interaction program. Balances cash drawer/TCR. Handles all transactions with accuracy and courtesy, while maintaining privacy and security.
Minimum Qualifications Include:
Minimum 2 years customer service/sales experience
Ability to follow all regulations and compliances
High attention to detail
Working knowledge of Microsoft Office Suite
High School diploma or equivalent
Preferred Qualifications:
Previous Credit Union or banking experience
Other Requirements:
Occasional local travel for continued training, meetings and/or support.
_______________________________________________
Benefits We Offer:
Student loan/tuition assistance program
PTO and paid federal holidays
Weekly paychecks
401k plan with employer match/profit sharing
Participation in the Retail Sales Incentive Program
Continued training and advancement opportunities
Balanced/Predictable schedule; all locations close at 5pm and on Sundays
Opportunity to join our many employee created Engagement Groups (e.g. Pride at Work, Women in Leadership, Book Club, Running & Walking)
Local Volunteer Opportunities with employer contributed Volunteer Day

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