Website Operations Manager

3 weeks ago


Somerville, United States Tulip Interfaces Full time

Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip's cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany and Hungary. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator. Tulip has also been named one of Energage's Top Workplaces USA and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work" for 2023.

About this role:

This is a full-time hybrid position in Tulip's Somerville, MA HQ.

At Tulip, we are investing in the growth of our marketing organization as a way to fuel revenue success. As the Website Operations Manager, you report to the Head of Digital Marketing and Operations to ensure collaboration, communication, visibility and the successful delivery of cross-functional programs. You'll own the website strategy and its implementation applying your strategic thinking, technical knowledge, UX design/content skills, and extensive execution experience to deliver a world-class web experience that evolves to meet the needs of Tulip and our customers.

Key Responsibilities:

Oversee the day-to-day operations of the Tulip website Create and own the website strategy and OKRs that align with the website roadmap and Tulip's marketing vision Own the roadmap of website updates/projects which includes scoping of stakeholder requests for developers and prioritizing the roadmap elements Collaborate with PMM, Creative, Digital Marketing, and web development (Eco), to make sure website goals and objectives are met Work with design and development to iterate and scale our existing system of reusable components Conduct regular website audits to meet compliance with industry standards, best practices, and legal requirements Make sure website content is accurate, up-to-date, and aligned with the Tulip brand Partner with growth and demand gen teams to A/B test and optimize key signup flows and pages Maintain the content management system, keeping it up-to-date and organized Develop a QA process to preserve the accuracy and integrity of published content Monitor website traffic and performance metrics, identifying areas for improvement Stay informed about SEO developments, and implement changes in line with best practices and our digital marketing strategy Collaborate with product library team to facilitate customer adoption / utilization

About You:

2+ years in website management or a similar role at a B2B and/or SaaS company Thrives in a startup environment working hands-on Strong attention to detail (you often notice errors that others miss) Testing and personalization experience (Mutiny is a plus) Familiar with CMS and digital asset management systems Experience working with developers Excellent communication and collaboration skills Strong project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously Good understanding of SEO best practices Knowledge of development, design, security, and maintenance best practices Ability to analyze website metrics and make data-backed decisions

Key Collaborators:

Marketing, Product & Ecosystem, Engineering

Working At Tulip

We are building a strong, diverse team that values hard work, families, and personal well-being.

Benefits of working with us include:

Direct impact on product and culture Company equity Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, Commuter Benefits, Parental Leave, and 401k Flexible work schedule and unlimited vacation policy Virtual company events and happy hours Fitness subsidies

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform manufacturing. #J-18808-Ljbffr



  • Somerville, Massachusetts, United States Tulip Full time

    Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip's cloud-native, no-code platform to solve...


  • Somerville, United States Tulip Interfaces Full time

    Tulip , the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to...


  • Somerville, Massachusetts, United States Flagship Facility Services, Inc Full time

    Collaborates with and works closely with the director of operations to develop and implement plans for the operational infrastructure of systems, processes and personnel designed to accommodate the growth objectives of the company.Manages policy in the areas of quality, cost reduction, complete and on-time delivery, safety, customer satisfaction, employee...


  • Somerville, United States Altaeros Full time

    Job DescriptionJob DescriptionAt Altaeros, our mission is to connect people, machines and data, no matter where in the world they are located.  We leverage cutting edge autonomy and advanced aerospace technology to build the most effective aerial platform available. Our SuperTowers are used to deliver high speed, low-cost broadband to underserved...


  • Somerville, Massachusetts, United States Modulate Full time

    Modulate, the prosocial voice technology company, stands at a pivotal point in its trajectory. As we chart the path ahead, we are seeking to add a Marketing & Partnerships Ops expert to the marketing team who will serve as the foundation for the marketing and business development team growth. With your ability to modernize and improve our marketing...

  • Promotions Designer

    2 weeks ago


    Somerville, United States Candlewick Press Full time

    The designer will produce a variety of book promotional projects such as posters and bookmarks, as well as items for sales and marketing such as sell sheets, trade and consumer ads, website banner ads, and conference materials. They will work on a variety of digital projects, especially online advertising such as animated gifs and website...


  • Somerville, United States Above Summit Full time

    Above Summit is a Somerville-based video and photography studio specializing in aerial and film production. We are seeking an experienced Marketing & Social Media Manager who is effective at growing brand presence on social platforms, managing digital assets, campaigns and Google ads, as well as direct B2B interaction. This position would begin as a...

  • Case Manager

    6 days ago


    Somerville, United States Stjohnnsw Full time

    Nursing - Aged Care (Healthcare & Medical) Case Manager - In Home Care Seniors Community Care Location: Somerville, Vic Remuneration: $80,000 to $85,000 (plus 11% superannuation) Employment Type: Full-time Duration: Continuing appointment Seniors Community Care is a longstanding community-based organisation with a vision for community care that supports the...


  • Somerville, United States SEBCO Full time

    Job DescriptionJob DescriptionDescription:We are seeking a highly motivated, detail-oriented, self-starter with experience as an Administrative Assistant with specialized expertise in marketing, website management, and Google Reviews. This position will have you working directly alongside the Vice President of the Company and his team, utilizing our customer...

  • Office Manager

    2 days ago


    Somerville, United States Platinum Resource Group Full time

    Job DescriptionJob DescriptionDynamic Office Manager needed for an 18+ month contract with our client in Somerville, MA. JOB DESCRIPTIONSeeking a dynamic individual to manage the day-to-day operations in a Biotech environment. This is an exciting and unique opportunity to support our client's Pharmaceutical Development team's office and lab space....


  • Somerville, United States Steve Bremis Realty Group Full time

    *About us*Steve Bremis Realty Group is a specialized real estate consulting, marketing, and sales group. At SBRG our goal is to provide the most professional, creative, informative, loyal and dedicated service in the business. The Steve Bremis Team offers buyer, seller, condo development consulting and professional staging services for residential real...


  • Somerville, United States Steve Bremis Realty Group Full time

    *About us*Steve Bremis Realty Group is a specialized real estate consulting, marketing, and sales group. At SBRG our goal is to provide the most professional, creative, informative, loyal and dedicated service in the business. The Steve Bremis Team offers buyer, seller, condo development consulting and professional staging services for residential real...


  • Somerville, United States Steve Bremis Realty Group Full time

    About us Steve Bremis Realty Group is a specialized real estate consulting, marketing, and sales group. At SBRG our goal is to provide the most professional, creative, informative, loyal and dedicated service in the business. The Steve Bremis Team offers buyer, seller, condo development consulting and professional staging services for residential real...


  • Somerville, United States Century Linen & Uniform Full time

    Deliver Exceptional Customer Experience: The Customer & Operations Specialist consistently upholds the Century's customer experience strategy by taking ownership of customer cases. This entails delivering an experience that aligns with the establishe Operations Specialist, Operations, Specialist, Customer Experience, HR Generalist, Relationship Manager,...


  • Somerville, United States Tulip Interfaces Full time

    Tulip , the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to...


  • Somerville, Massachusetts, United States Tufts University Full time

    Overview The Office of Institutional Research serves as the central data and analytics team for the Tufts University community. We provide accurate and timely information to stakeholders across the university, support informed planning and decision-making at all levels, and fulfill key external reporting requirements. We employ an innovative and resourceful...


  • Somerville, United States Saks off 5th Full time

    Under the direction of the Store Director, the Department Manager of Operations will support execution of the operational priorities within the 4 walls. They will be responsible for maintaining performance of their stores back of house practices to Store Director, Operations, Director, Assistant, Store, Operation, Retail

  • Office Manager

    7 hours ago


    Somerville, United States Planet Pharma Full time

    CONTRACTMUST HAVES:At least 2-4 years’ office management experience (life sciences environment preferred)Proficiency in Windows operating systems, Outlook, Word, Excel, and general office equipmentAbility to multi task with several priorities and maintain a high standard of discretion and confidentialityJob Overview:We are seeking a dynamic individual to...

  • Office Manager

    23 hours ago


    Somerville, United States Planet Pharma Full time

    CONTRACTMUST HAVES:At least 2-4 years’ office management experience (life sciences environment preferred)Proficiency in Windows operating systems, Outlook, Word, Excel, and general office equipmentAbility to multi task with several priorities and maintain a high standard of discretion and confidentialityJob Overview:We are seeking a dynamic individual to...

  • Shift Manager

    4 weeks ago


    Somerville, United States Viscofan Full time

    Job DescriptionJob DescriptionJob PurposeProduction Shift Manager is ultimately responsible for the Production Supervisors’ commitment to the safety and health of their employees. Manage Collagen Casing & Biomedical Dough products and ensure all departments' costs, yields, safety, environmental, people development, budgets and quality to consistently...