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Patient Service Representative Customer Service
1 month ago
Req#: R31757
Category(s):
Administrative Support, Customer Service
Full Time / Part Time:
Part-Time
Shift:
First
Sign-on bonus for candidates with at least 1-year medical receptionist experience.
Baystate Health, Western Massachusetts’s premier healthcare provider and home to Baystate Medical Practices, the largest multispecialty group in the region, is looking for a Part-time Patient Service Representative to join our Radiology team in Longmeadow.
SCHEDULE:
Part-time, 20 hours a week
M-F between 8:00 am–5:00 pm.
LOCATION:
Longmeadow, MA
RESPONSIBILITIES:
Baystate Health’s Patient Service Representatives perform a variety of tasks throughout the day, including greeting patients, check-in and check-out, and requesting copays. Responsibilities also include verifying insurances, answering telephones, and faxing medical documents.
THE ADVANTAGES OF WORKING WITH BAYSTATE:
Excellent Compensation with high-quality, low-cost medical, dental, and vision insurance
Generous PTO – up to 25 days in the first year, with scheduled earned increases
Continuing education support and reimbursement
First Time Home Buyers Financial Packages
Farm Share Memberships
403b retirement company match & annual company contribution increase based on years of service
Free money coach advice from a certified professional
Wellbeing programs including mental, physical, and financial health
Pet, home, auto, and personal insurance
Life insurance
Reimbursement for various wellbeing activities, including gym membership, personal trainer, and massage
Baystate Health, western Massachusetts’ only academic center and tertiary care provider, has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health, we know that treating one another with dignity and equity elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together, our inspired and compassionate teams manage the whole health needs of all communities in need.
QUALIFICATIONS:
Requirements:
High School diploma or GED
Preferred:
Great interpersonal skills and ability to work in a fast-paced environment
Medical terminology, keyboard skills, Microsoft Office products, scheduling systems, medical records (electronic and paper), billing, basic math, language, reading and writing, and customer service.
Experience in a medical office setting preferred.
We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate
OUR COMPENSATION PHILOSOPHY:
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range considers a wide range of factors, including knowledge/skills, relevant experience and training, education/certifications/licensure, and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.
You Belong At Baystate
At Baystate Health, we know that treating one another with dignity and equity elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance care and enhance the lives of all people.
DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.
Education:
GED or HiSET (Required)
Certifications:
Equal Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.
Apply Now
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