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Retail Service Specialist

2 months ago

East Longmeadow, Massachusetts, United States P.R.I.D.E. Full time

Position Overview:

Join our team as a Retail Service Specialist during the Mid/Second Shift. This role is ideal for individuals who thrive in a vibrant atmosphere filled with diverse customers, from regulars to evening travelers. If you enjoy a dynamic work environment and engaging with the community, this position offers an exciting mix of activity and interaction.

Why Work With Us:

  • Engaging Work Environment: Experience the lively and varied pace of the mid/second shift.
  • Flexible Hours: Benefit from midday start times and evening finishes.
  • Supportive Team: Collaborate with a dedicated and energetic team during these hours.
  • Career Advancement: We prioritize internal promotions and support your professional growth.
  • Work-Life Balance: We value your time and understand the importance of flexibility.
  • Paid Time Off: Accumulate time off to recharge, recognizing your hard work.
  • Retirement Benefits: Secure your future with our 401(k) plan, featuring a generous match.
  • Weekly Compensation: Enjoy the reliability of weekly paychecks.
  • Compensation Rate: $16/HR
  • Shift Schedule: Sunday 9am to 5pm, Tuesday 2pm to 10pm, and Thursday 12pm to 6pm.

Key Responsibilities:

  1. Customer Service Champion: Deliver exceptional service during peak hours, ensuring customer satisfaction.
  2. Store Presentation Expert: Maintain the store's appearance and organization during busy times.
  3. Transaction Specialist: Efficiently manage a high volume of transactions with a friendly demeanor.
  4. Safety Guardian: Uphold a secure shopping environment amidst the hustle and bustle.
  5. Team Player: Collaborate effectively with colleagues to navigate the unique challenges of the shift.
  6. Cleanliness Advocate: Ensure high standards of cleanliness throughout the store.
  7. Inventory Coordinator: Assist in managing stock levels and inventory processes.
  • Additional duties as assigned.

Qualifications:

  • Age Requirement: Must be 18 years or older in specified states; 21 years or older in others.
  • Availability: Must be willing to work weekends and holidays.
  • Communication Skills: Proficient in reading, writing, and speaking English.
  • Mathematical Skills: Basic math skills required.
  • Physical Requirements: Ability to lift up to 50 lbs occasionally.
  • Pre-Employment Screening: Must pass a drug screen and background check.
  • Personable Attitude: Friendly and welcoming demeanor.
  • Attention to Detail: Noticing small details that enhance customer experience.
  • Dependability: Reliable presence during crucial hours.
  • Adaptability: Ready to tackle various tasks in a fast-paced setting.
  • Experience: Previous retail or customer service experience is a plus but not mandatory.

Benefits: For details on benefits offered, please refer to the provided information.

Equal Opportunity Employer
P.R.I.D.E. is an equal opportunity employer and does not discriminate in employment practices based on race, sex, age, disability, religion, national origin, sexual orientation, or any other basis prohibited by law.

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