Current jobs related to Collections Supervisor - Baltimore - Williams Scotsman

  • Collections Supervisor

    4 days ago

    Baltimore, Maryland, United States WillScot Full time

    About the Role:The Collections Supervisor will oversee the commercial collectors and assist in daily operations. This position reports to the Credit Manager and requires multitasking and efficient work habits.Key Responsibilities:• Escalate collection calls and assist customers when a supervisor is requested.• Train on all used systems and assign agings...

  • Collections Supervisor

    3 weeks ago

    Baltimore, Maryland, United States WillScot Full time

    About the RoleWe are seeking a highly skilled and experienced Collections Supervisor to join our team at WillScot. As a key member of our Credit and Collections department, you will be responsible for supervising a team of collectors and assisting in daily operations.Key ResponsibilitiesSupervise a team of collectors and provide guidance and support as...

  • Collections Manager II

    2 weeks ago

    Baltimore, Maryland, United States City of Baltimore Maryland Full time

    Job SummaryA Collections Supervisor II plays a crucial role in overseeing the daily billing and collection of monies for City fines or services. This position involves directing and coordinating the activities of a section composed of several work units, ensuring efficient operations and effective management of financial resources.Key ResponsibilitiesDirect...

  • Survey Crew Supervisor

    1 week ago

    Baltimore, Maryland, United States Actalent Full time

    Job Title: Survey Crew SupervisorJob Summary:We are seeking a highly skilled and experienced Survey Crew Supervisor to join our team. As a Survey Crew Supervisor, you will be responsible for leading a team of surveyors in the collection and processing of geospatial data. This role requires strong leadership and communication skills, as well as the ability to...

  • Janitorial Supervisor

    4 weeks ago

    Baltimore, United States NATIONAL CENTER ON INSTITUTIONS AND Full time

    Job Details Job Location National Center on Institutions and Alternatives Inc - Baltimore, MD Position Type Full Time Job Shift Evening Description Job Title: Janitorial Crew Supervisor Department: Business Services Reports To: Contract Supervisor and/or Total Facilities Maintenance Supervisor FLSA Status: Non-Exempt General Purpose of the Job: The...

  • Quality Assurance Supervisor

    4 days ago

    Baltimore, Maryland, United States Octapharma Plasma Full time

    Quality Assurance Supervisor Job DescriptionWe are seeking a highly skilled Quality Assurance Supervisor to join our team at Octapharma Plasma. As a Quality Assurance Supervisor, you will be responsible for maintaining compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines.Key Responsibilities:Maintain compliance with...

  • Accounting Supervisor

    4 days ago

    Baltimore, Maryland, United States Chase Brexton Health Care Full time

    Job Summary: We are seeking a highly skilled Accounting Supervisor to join our team at Chase Brexton Health Care. As a key member of our finance department, you will be responsible for overseeing the accounting functions, ensuring adherence to generally accepted accounting procedures and governmental accounting standards.Key Responsibilities:Supervise...

  • Janitorial Supervisor

    1 month ago

    Baltimore, United States NATIONAL CENTER ON INSTITUTIONS AND Full time

    Job DetailsJob Location National Center on Institutions and Alternatives Inc - Baltimore, MD Position Type Full Time Job Shift Evening DescriptionJob Title:Janitorial Crew Supervisor Department:Business Services Reports To:Contract Supervisor and/or Total Facilities Maintenance Supervisor FLSA Status: Non-Exempt General Purpose of the Job: The Janitorial...

  • Environmental Services Supervisor Trainee

    1 week ago

    Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Job SummaryReporting to the Manager of Environmental Care, the Supervisor Trainee is responsible for learning the skills and functions of the EVC Supervisor position through On-the-Job training and successfully completing related classroom instruction.The Trainee will learn to deliver quality and reliable services to the JHH community, including patients,...

  • Animal Care Supervisor

    4 weeks ago

    Baltimore, Maryland, United States InsideHigherEd Full time

    Job Title: Animal Care SupervisorWe are seeking a highly skilled and experienced Animal Care Supervisor to join our team at Johns Hopkins University. As a key member of our research animal care team, you will be responsible for directing the daily operation of animal care areas, ensuring a quality animal care program that supports research and teaching.Key...

  • Electrical Systems Supervisor

    1 month ago

    Baltimore, Maryland, United States Maryland Transit Administration Full time

    Job SummaryThe Maryland Transit Administration is seeking a skilled Systems Maintenance Supervisor to oversee the installation, testing, maintenance, operation, design, inspection, and repair of complex electro-mechanical equipment and analog and digital circuitry.ResponsibilitiesSupervise electronic technicians, repair personnel, and clerical...

  • EVC Supervisor Trainee I

    2 weeks ago

    Baltimore, Maryland, United States Johns Hopkins HealthCare Full time

    Job SummaryReporting to the Manager of Environmental Care, the Supervisor Trainee is responsible for learning the skills and functions of the EVC Supervisor position through On-the-Job training and successfully completing related classroom instruction.Key ResponsibilitiesLearn to deliver quality and reliable services to the JHH community, including patients,...

  • Animal Care Supervisor

    2 weeks ago

    Baltimore, Maryland, United States Johns Hopkins University Full time

    We are seeking a highly skilled and experienced Animal Care Supervisor to oversee the daily operations of our animal care areas. As a key member of our research team, you will be responsible for ensuring the health and well-being of our research animals, while also maintaining the highest standards of animal care and welfare.Key Responsibilities:Develop and...

  • Janitorial Crew Supervisor

    3 weeks ago

    Baltimore, Maryland, United States NATIONAL CENTER ON INSTITUTIONS AND Full time

    Job Title: Janitorial Crew SupervisorJoin our team at the National Center on Institutions and Alternatives Inc in Baltimore, MD as a Janitorial Crew Supervisor. This is a full-time position with an evening shift.Job SummaryThe Janitorial Crew Supervisor provides support, oversight, and supervision to the janitorial crew at locations specified in the...

  • Mechanical Maintenance Supervisor

    2 weeks ago

    Baltimore, Maryland, United States Florida Crystals ASR Group Full time

    Job Title: Mechanical Maintenance SupervisorAt Florida Crystals / ASR Group, we are seeking a highly skilled Mechanical Maintenance Supervisor to join our team. As a key member of our maintenance team, you will be responsible for directing and coordinating the maintenance operations, with a focus on mechanical maintenance functions such as preventative and...

  • Systems Maintenance Supervisor

    1 week ago

    Baltimore, Maryland, United States Maryland Transit Administration Full time

    Job SummaryThe Maryland Transit Administration (MTA) is seeking a highly skilled Systems Maintenance Supervisor to oversee the installation, testing, maintenance, operation, design, inspection, and repair of complex electro-mechanical equipment and analog and digital circuitry.As a Systems Maintenance Supervisor, you will be responsible for supervising...

  • Front Desk Supervisor

    2 weeks ago

    Baltimore, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • Animal Care Supervisor

    1 month ago

    Baltimore, United States InsideHigherEd Full time

    We are seeking an Animal Care Supervisor who will direct the daily operation of animal care areas according to standard operating procedures to ensure a quality animal care program to support research and teaching at Johns Hopkins University. Directs the activities of two or more full-time staff with authority to evaluate performance, discipline and...

  • Animal Care Supervisor

    18 hours ago

    Baltimore, United States InsideHigherEd Full time

    We are seeking an Animal Care Supervisor who directs the daily operation of animal care areas according to standard operating procedures to ensure a quality animal care program that supports research and teaching at Johns Hopkins University. Directs the activities of two or more full-time staff with authority to evaluate performance, discipline and recommend...

  • Registered Nurse

    5 months ago

    Baltimore, United States Hammonds Lane Center - Brooklyn Park, MD Full time

    Benefits*Nursing Student Loan Debt Repayment and Tuition Assistance*Variable compensation plans*Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support mental health*Employee Foundation to financially assist through unforeseen hardships*Diverse, Equitable...

Collections Supervisor

4 months ago

Baltimore, United States Williams Scotsman Full time

At WillScot Mobile Mini (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico.

Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We're deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot Mobile Mini and who we are, click here. Build your future with us

ABOUT THE JOB:

The primary focus of this position is to supervise the branch/ commercial collectors and to assist in daily Q&A. This position reports to the Credit Manager and must be ready to multi task and to work in a very efficient manner. This position is responsible a multitude of duties that vary from day to day.

WHAT YOU'LL BE DOING:

Primary Responsibilities /Accountabilities/ Essential Functions:

  • Taking escalated collection calls and assisting customers when a supervisor has been requested.
  • Training on all used systems.
  • Assigning agings and workloads to collectors.
  • Reviewing agings and completed assignments of collectors to ensure the assignments have been worked thoroughly.
  • Reviewing and approval or deny Repo Requests and bad debt write-off requests.
  • Monitoring delinquency rates and coaching collectors on ways to decrease their delinquency rates
  • Periodically handle special assignments and projects assigned by the Director of Credit & Collections or the Credit Manager.
  • Interview, hire, monitoring, training, coach, discipline, evaluate and terminate members of the collection staff as needed.
  • Running performance reports and departmental reports as needed.
  • Track and report on staff's performance
  • Assisting customers when in call overflow (queue, repo's, bad debt, auctions)
  • Ensure that collectors take timely and appropriate collection action (skip tracing, sending demand letters, ordering repossession requests, sending accounts to outside collection agencies, ordering lockouts, etc.) against customers that are unable or unwilling to make and keep acceptable payment arrangements.
  • Assist collectors in maintaining low delinquency rates.
  • Contact and correspond with delinquent customers via email.
  • Assist collectors with difficult accounts and reconcile customer accounts as needed.
  • Other duties as assigned. Regular attendance is required to fulfill the essential functions of the job.
Equipment Used and Responsibility
  • Computer, telephone and electronic office equipment
  • MS Office Suite
  • Fax and Copy Machine
  • Database
EDUCATION AND QUALIFICATIONS:

Supervisory Responsibilities
  • Supervise a staff of up to 10 direct employees and up to 35 indirectly
Experience/ Education
  • High School Diploma or GED, required
  • 4 years of commercial collection experience required
  • 2 years of supervisory experience
  • Knowledge of collections policies.
  • Strong negotiation skills
  • Knowledge of payroll
  • Prior collection and or credit experience
  • High degree of attention to detail
  • Intermediate computer skills
  • Ability to multitask.
  • Excellent verbal and written communication skills with a professional demeanor

Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed.

WillScot Mobile Mini provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

WillScot Mobile Mini embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be