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Lead Pharmacy Technician Data Entry

1 month ago

Louisville, United States Knipper Health Full time

Overview:

YOUR PASSION, ACTIONS & FOCUS is our Strength

Become one of our Contributors

Join the KnipperHEALTH Team

Under the direct supervision of the Pharmacist-in-Charge, the Lead Pharmacy Technician - Data Entry team will interact with other departments as required to respond to and resolve operational, client or patient reported issues. The Lead Pharmacy Technician - Data Entry will provide oversight for day-to-day operations with Technician and Pharmacy Support roles in addition to their own responsibilities. Lead Pharmacy Technician - Data Entry may also provide training for Knipper contributors including Pharmacy Technicians, Client Operations, Administrative Support, and Front-End Pharmacy Operations team members.

Responsibilities:
  • Oversee routine pharmacy functions are being completed accurately in a timely manner.
  • Participate in training, daily monitoring, coaching and communication to team members.
  • Troubleshoot problems until resolved, escalating when needed and providing continuous communication of obstacles or needs related to pharmacy operations.
  • Analyze data entry queues and prioritize/assign data entry team with daily work assignments
  • Report productivity of data entry team members to pharmacist-in-charge and Director, Pharmacy Operations.
  • Assist with Pharmacy Operation statistic reporting as needed.
  • Introduce SOP changes when procedural changes are required.
  • Attend/host meetings with internal and external teams as required.
  • Respect and maintain confidentiality guidelines of HIPAA.
  • Follow all company policies and procedures.
  • Effective written and oral communication across multiple departments.

The above duties are meant to be representative of the position and not all-inclusive.

Qualifications:

MINIMUM JOB REQUIREMENTS:

  • High School Diploma or equivalent
  • Registered Technician with State-Specific Board of Pharmacy in good standing
  • Certified Pharmacy Technician, in good standing preferred
  • Three years minimum of pharmacy experience
  • Prior experience in training, lead roles, or supervisory experience is highly desirable
  • Experience with HIPAA, PDMA, cGMP adverse events preferred
  • Ability to read, write, speak, and understand the English language

KNOWLEDGE, SKILLS & ABILITIES:

  • Excellent time management skills, with ability to adapt to rapidly changing priorities and deadlines
  • Well-organized and detail-oriented, with ability to successfully prioritize and manage multiple tasks to completion
  • Strong communication skills, both verbal and written, to communicate with all levels of people in a manner which illustrates superior professionalism
  • Excellent analytical, problem solving and decision-making skills.
  • Working knowledge of current good documentation practices.
  • Proficient in use of computers and ability to learn internal software programs.
  • Must be able to build rapport and collaboration across all organizational levels to enhance the performance of the business unit
  • Can work equally effectively both independently and as part of a team
  • Ability to organize information in a clear and concise manner
  • Must have working knowledge of desktop computer applications such as MS Office including Outlook, Word, Excel, and PowerPoint
  • Ability to adapt and be flexible in a variety of situations
  • Work independently with little supervision and meet daily deadlines
  • Ability to perform repetitious work accurately
  • Excellent analytical, problem solving and decision-making skills.

PHYSICAL DEMANDS:

  • Location of job activities 100% inside
  • Noise and/or vibrations exposure
  • Stand and sit for prolonged periods of time in front of a computer
  • Hand-eye coordination and manual dexterity
  • Sufficient to operate standard office equipment
  • Occasional lifting up to 25lbs

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.