Customer Service Representative
3 weeks ago
Why Choose Us? Novolex is a leader in packaging innovation, choice and sustainability. We manufacture products in paper, plastic and sustainable materials for the food, retail, health and industrial markets. $20-$22 per hour* (plus annual bonus) Medical, dental and vision options Wellness rewards to fund your HRA or HSA Paid holidays, time off, and parental and other leaves Financial protection benefits, like life, AD&D and disability insurance 401(k) Plan with employer matching contributions Education support [this is tuition reimbursement, Chairman’s scholarship, 529 College Savings Plan] Employee Assistance Program and much more The range provided is based on cost of living/geography and what we believe is reasonable in the market at the time of posting. This role is eligible for annual bonus and annual merit increase. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors. Our Sustainability Commitment The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives. How You'll Perform the Role The Customer Service Representative assists with assigned customer accounts, from entry to delivery (order to cash), to ensure customers’ expectations are achieved. Effectively develops relationships with customers, as well as sales and manufacturing personnel, through excellent service and regular communication. Essential Functions & Key Responsibilities: Order entry, which includes verifying accuracy of customer orders (prints, product codes, pricing, delivery date, etc.) New customer set up which includes gathering of pertinent information needed for customer master files. Handling of miscellaneous customer inquiries/requests. Working with plants/schedulers/logistics/sales/brokers/accounting/sales service personnel/lab techs/quality control/production supervisors/prepress on customer matters. Customer profile maintenance and order/invoice file maintenance. Customer complaint (CSR) processing. Monitoring customer service reports, i.e. late shipment report, etc. Responsible for monitoring customer inventories at plants/warehouses. Monitoring profiles (order entry against forecast) and reporting on unusual activity. Participation in meetings, customer calls and customer visits as appropriate. What We Need From You Previous customer service experience preferred. Prior successful industry customer service experience and/or a proven track record of accomplishments in working in an environment servicing internal and external customers. Ability to work independently and manage multiple priorities. Strong written, verbal, and interpersonal communication skills. Proficiency using personal computer, including MS Office software required. Understanding of order management business software – SAP experience is preferred. Ability to communicate and follow up with questions, comments or concerns in the manufacturing environment. High school diploma required. Associate’s or bachelor’s degree in Business or related field preferred. What You'll Get From Us Benefits: With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance (including Telehealth options) as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work. Community Engagement: At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work. Training and Development: We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through Novolex University. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program, and a Learning Management System that supports and enhances employee skills at all levels of the organization. #LI-DG1 Job Reference: US03498 #J-18808-Ljbffr
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Customer Service Representative
4 weeks ago
Yakima, United States Circle K Stores, Inc. Full timeStore 2709513: 2 East Valley Mall Blvd, Union Gap, Washington 98903 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be chal Customer Service Representative, Customer Service, Representative, Retail, Service
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Customer Service Representative
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Yakima, United States Washington Federal Full timeLove What you do and make a difference . . . We are looking for a Customer Service Representative ("CSR"). This is an entry level teller position responsible for day-to-day delivery of exceptional service to our clients. As a CSR you serve a valuable Customer Service Representative, Customer Service, Representative, Retail, Banking, Benefits
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Yakima, Washington, United States Home Depot Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service/Sales Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesProvide fast, friendly, and personalized service to customers,...
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Customer Service Representative
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Yakima, Washington, United States Home Depot Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative/Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesProvide fast, friendly, and personalized service to...
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Yakima, Washington, United States Abby's Pizza Full timeJob SummaryThe Customer Service Representative at Abby's Pizza is responsible for delivering exceptional customer experiences. As a key member of our team, you will be the face of our brand, ensuring that every customer feels welcome and valued.Key Responsibilities:Provide top-notch customer service, responding to customer inquiries and resolving issues in a...
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Yakima, Washington, United States Rosauers Supermarkets Full timeJob DescriptionAt Rosauers Supermarkets, a Customer Service Representative is a vital part of offering an effortlessly delightful shopping experience. In this role, you'll help to ensure that every customer interaction is rooted in kindness and every shopping journey concludes with a smile.Key Responsibilities:Welcome and greet customers when entering or...
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Customer Service Representative
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Yakima, Washington, United States Planet Fitness Full timeJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer service.Handle all front desk related...
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Customer Service Representative
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Yakima, United States WaFd Bank Full timeMin USD $35,360.00/Yr. Max USD $43,740.00/Yr. Job Summary Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a...
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Customer Service Representative
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Yakima, Washington, United States WinCo Foods Full timeJob SummaryWe are seeking a highly skilled and customer-focused Cashier to join our team at WinCo Foods. As a Cashier, you will play a vital role in creating positive shopping experiences for our valued customers.Key Responsibilities:Provide Excellent Customer Service: Consistently provide friendly and cooperative service to internal and external customers...
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Yakima, Washington, United States Pap Kenworth Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Receptionist/Cashier to join our team at Pap Kenworth in Yakima, WA. As the face and voice of our branch, you will be responsible for providing exceptional customer service and ensuring the needs of our customers are met.Key ResponsibilitiesAssist customers with inquiries and resolve issues in...
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Member Service Representative
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Yakima, United States Planet Fitness - PFNoCritics Full timeJob DescriptionJob DescriptionMEMBER SERVICES REPRESENTATIVELocation: Yakima Summitview Ave, WAType: Part TimeJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and...
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Member Service Representative ON CALL
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Yakima, United States Planet Fitness - PFNoCritics Full timeJob DescriptionJob DescriptionMEMBER SERVICES REPRESENTATIVE (ON CALL)Location: Yakima Summitview, WAType: Part TimeJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and...
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Yakima, Washington, United States Solarity Credit Union Full timeJob SummarySolarity Credit Union is seeking a highly skilled Financial Services Representative to join our team at our Member Contact Center. As a key member of our team, you will play a critical role in providing exceptional member experiences and promoting our financial products and services.Key ResponsibilitiesProvide personalized financial guidance and...
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Customer Service Specialist
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Yakima, United States Brightree Full timeCustomer Service Specialist - Resupply page is loaded **Customer Service Specialist - Resupply** **Customer Service Specialist - Resupply** locationsYakima, WA, United States time typeFull time posted onPosted 27 Days Ago job requisition idJR_011234 ResMed has always applied the best of technology to improve people's lives. Now our SaaS technology is fueling...
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Yakima, United States Catholic Charities of Central Washington Full timeJob Details Job Location Union Gap - Union Gap, WA Position Type Part Time Education Level High School Salary Range $16.35 - $16.35 Commission Travel Percentage Negligible Description You can do the work you love, be your authentic self, and make an impact in the lives of thousands. We believe in a culture rooted in community, collaboration, and growth....
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Customer Service Processing Specialist
1 month ago
Yakima, United States Catholic Charities Serving Central Washington Full timeJob DetailsJob Location Union Gap - Union Gap, WA Position Type Part Time Education Level High School Salary Range $16.35 - $16.35 Commission Travel Percentage Negligible Description You can do the work you love, be your authentic self, and make an impact in the lives of thousands. We believe in a culture rooted in community, collaboration, and growth. As an...
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Account Representative
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Yakima, Washington, United States Eric Silvers - State Farm Agent Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Account Representative. As an Account Representative, you will play a key role in establishing and meeting marketing goals, developing leads, and providing exceptional customer service.Key ResponsibilitiesWork closely with our agent to establish and meet...
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Customer Service Associate
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Yakima, United States THOROUGHBRED EXPRESS AUTO WASH LLC Full timeJob DescriptionJob DescriptionCustomer Service Associates are responsible for educating and informing customers about the successful operation, benefits, and safety of Thoroughbred Express washes. -Customer Service Associates also can receive uncapped commissions for the sale of memberships! Key Duties and ResponsibilitiesFocus on providing a positive...
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Customer Service Associate
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Yakima, United States Thoroughbred Express Full timeJob DescriptionJob DescriptionWe are looking for brilliant and versatile candidates to join our Thoroughbred Express team in Yakima, WA.Customer Service Associates are responsible for educating and informing customers about the successful operation, benefits, and safety of Thoroughbred Express washes. Customer Service Associates also can receive uncapped...
