Guest Loyalty Specialist

1 week ago


Cary, United States Sonic Automotive Full time

Guest Loyalty Specialist in Cary, NC at EchoPark Automotive

Job Type:

Sales Experience:

Associate About

EchoPark Automotive is one of the fastest growing brands within the automotive industry.We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities Job Description

EchoPark Automotive is looking to hire a Guest Loyalty Specialist for our store in Cary, NC.

The EchoPark Guest Loyalty Specialist manages the guest experience after the sale of the vehicle. The Guest Loyalty Specialist assists the Experience Manager and General Manager in reaching desired targets for guest satisfaction as measured at EchoPark through NPS and online reviews. What You'll Do: Ensure the guest’s happiness and their likelihood to recommend EchoPark to others. At all times act as the owner of the company/guest communication. Own the guest’s concerns until you’ve resolved any issues and/or met the guest’s needs. Answer and return all guest phone calls and emails in a timely, friendly manner. Communicate with sales and recon departments. Schedule appointments. Meet and greet the guest, make the guest feel welcome, and set expectations regarding the upcoming process. Liaise with recon to ensure timely completion and with guests to provide updated information and expectations. Ensure repairs have met company standards and guest expectations. Work to create an outstanding culture of communication with the guest and team. WhatWe’reLooking For: Demonstrated customer service and attention to detail Experience in problem resolution Be transparent Take the high road Willingness to learn Take ownership Celebrate small successes What We Offer: $42k salarybase with monthly bonus opportunities Health, Dental and Vision Insurance 401k with a 4% company match Paid vacation Access to leadership and personal development programs All your information will be kept confidential according to EEO guidelines.

#J-18808-Ljbffr



  • Cary, United States EchoPark Automotive Full time

    Guest Loyalty Specialist in Cary, NC at EchoPark Automotive Job Type: Sales Experience: Associate About EchoPark Automotive is one of the fastest growing brands within the automotive industry.We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to...


  • Cary, United States Petco Full time

    Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cas Guest Experience, Guest, Seasonal, Specialist, Store Leader, Merchandise, Retail


  • Cary, United States Petco Animal Supplies, Inc. Full time

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values ca Guest Experience, Guest, Seasonal, Specialist, Store Leader, Animal, Retail


  • Cary, United States Petco Full time

    **Guest Experience Specialist (Sales Associate)** Category: Stores Location: 416 Crossroads Blvd, Cary , NC 27518 Schedule: Part_time C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world! What you'll do: Provide optimal guest experience services. Assist guests in the proper selection of...


  • Cary, United States iCRYO - North Carolina Full time

    Job DescriptionJob DescriptionABOUT ICRYOiCRYO is an upscale wellness service retailer of cryotherapy, infrared therapy, body sculpting, IV therapy and other related services. Our mission is to elevate the lifestyle of our team members and guests by providing professional, affordable, and convenient recovery services while raising the bar in the health and...


  • Cary, United States iCRYO - North Carolina Full time

    Job DescriptionJob DescriptionABOUT ICRYOiCRYO is an upscale wellness service retailer of cryotherapy, infrared therapy, body sculpting, IV therapy and other related services. Our mission is to elevate the lifestyle of our team members and guests by providing professional, affordable, and convenient recovery services while raising the bar in the health and...


  • Cary, United States iCRYO - North Carolina Full time

    Job DescriptionJob DescriptionABOUT ICRYOiCRYO is an upscale wellness service retailer of cryotherapy, infrared therapy, body sculpting, IV therapy and other related services. Our mission is to elevate the lifestyle of our team members and guests by providing professional, affordable, and convenient recovery services while raising the bar in the health and...


  • Cary, United States iCRYO - North Carolina Full time

    ABOUT ICRYOiCRYO is an upscale wellness service retailer of cryotherapy, infrared therapy, body sculpting, IV therapy and other related services. Our mission is to elevate the lifestyle of our team members and guests by providing professional, affordable, and convenient recovery services while raising the bar in the health and wellness industry. Our Company...


  • Cary, United States Petco Part time

    JOB DESCRIPTION Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people...


  • Cary, United States Allucent Full time

    Job DescriptionJob Description At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.We are looking for a Talent Acquistion Specialist to join our A-team (hybrid*). As a Talent Acquisition Specialist...


  • Cary, United States Johnson Automotive Center Full time

    Due to our remarkable growth, Johnson Subaru of Cary has the exciting opportunity to expand its team of Automotive Trade Up Specialist. We are seeking friendly, experienced, and goal-oriented individuals with positive attitudes to fill open positions immediately. Bring your ambition and passion, and we will take care of the rest! .Johnson Subaru of Cary is...

  • Inventory Specialist

    1 month ago


    Cary, United States Petco Part time

    JOB DESCRIPTION Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people...

  • Inventory Specialist

    4 weeks ago


    Cary, United States Petco Full time

    JOB DESCRIPTION Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people...


  • Cary, United States Inn-Flow Full time

    CUSTOMER SUCCESS SPECIALISTLocationRaleigh, NC area, requiring the candidate to be in or willing to relocate to this area.About the JobAs a Customer Success Specialist, your primary responsibility is to ensure the satisfaction and success of our customers. You will serve as a point of contact, assisting customers with their inquiries, resolving issues, and...


  • Cary, United States Inn-Flow Full time

    CUSTOMER SUCCESS SPECIALIST Location Raleigh, NC area, requiring the candidate to be in or willing to relocate to this area. About the Job As a Customer Success Specialist, your primary responsibility is to ensure the satisfaction and success of our customers. You will serve as a point of contact, assisting customers with their inquiries, resolving issues,...


  • Cary, United States iCRYO - North Carolina Full time

    Job DescriptionJob DescriptionABOUT ICRYOiCRYO is an upscale wellness service retailer of cryotherapy, infrared therapy, body sculpting, IV therapy and other related services. Our mission is to elevate the lifestyle of our team members and guests by providing professional, affordable, and convenient recovery services while raising the bar in the health and...


  • Cary, United States iCRYO - North Carolina Full time

    ABOUT ICRYO iCRYO is an upscale wellness service retailer of cryotherapy, infrared therapy, body sculpting, IV therapy and other related services. Our mission is to elevate the lifestyle of our team members and guests by providing professional, affordable, and convenient recovery services while raising the bar in the health and wellness industry. Our Company...


  • Cary, United States iCRYO - North Carolina Full time

    Job DescriptionJob DescriptionABOUT ICRYOiCRYO is an upscale wellness service retailer of cryotherapy, infrared therapy, body sculpting, IV therapy and other related services. Our mission is to elevate the lifestyle of our team members and guests by providing professional, affordable, and convenient recovery services while raising the bar in the health and...

  • Front Desk Agent

    3 weeks ago


    Cary, United States Hampton Inn RaleighCary Full time

    Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you...


  • Cary, United States Hampton Inn RaleighCary Full time

    Job DescriptionJob DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our...