Bilingual Customer Service Specialist
3 weeks ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
The individual selected for this role will be expected to work at Store #2928, located at: 320 S. Main Street, Hendersonville, NC 28792
Employment Category: Full-time
Minimum Hourly Salary: $15.50
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistent with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Assist in making deliveries, as needed
- Maintain in-stock and presentable condition assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
Minimum Requirements:
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able to read, write, comprehend, and communicate in English
- Must be able to read, write, comprehend, and communicate in Spanish
- Must have a valid, unrestricted Driver's License
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
- Have at least a High School diploma or GED
- Have at least one (1) year experience working in a delivery, retail, or customer service position
- Have previous work experience selling paint and paint related products
- Have previous work experience operating tinting and mixing equipment
About Us
Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show
What is the Process to get Started?
Step 1 - Online Application
Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners
Step 2 - Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
You'll be able to record and complete your video interview anytime, anywhere While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation
Step 3 - In-Store Interview
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.
The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
-
Bilingual Customer Service Specialist
4 weeks ago
Hendersonville, United States Sherwin-Williams Full timeCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...
-
Zone Store Customer Service Specialist
3 weeks ago
Hendersonville, United States The Sherwin-Williams Company Full timeThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...
-
Customer Service Representative
7 days ago
Hendersonville, Tennessee, United States Central Research Full timeJob OverviewCentral Research, Inc. is seeking highly motivated individuals to join our team as Customer Support Specialists. As a Customer Support Specialist, you will play a critical role in providing exceptional customer service to federal student loan borrowers.Salary and BenefitsWe offer a competitive hourly rate of $17.75 per hour, with the opportunity...
-
Customer Specialist
3 weeks ago
Hendersonville, United States CarMax Full time7226 - Asheville - 877 Brevard Road, Asheville, North Carolina, 28806-2268 CarMax, the way your career should be About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process....
-
Customer Success Specialist
3 weeks ago
Hendersonville, United States SilverAssist Full timeCalling all Difference Makers: Join our Team and Empower Veterans!Are you passionate about supporting heroes? Do you thrive in a fast-paced environment where you can make a real difference? If so, we're looking for a rockstar Client Success Specialist to join our Aid & Attendance business unit!We're a mission-driven company dedicated to helping veterans and...
-
Bilingual Family Advocate
3 weeks ago
Hendersonville, United States WNCSource Full timeDescriptionWNCSource Offers Great Benefits Including:Generous PTO-Full-time employees get at least 12 days12 Paid holidays (Including Christmas Break)Excellent wagesFree Employee Clinic Free Employee Assistance Program Medical, Dental, VisionShort-Term Disability, Long Term DisabilityPet Insurance Opportunities for advancementFunding for higher...
-
Bilingual Family Advocate
4 weeks ago
Hendersonville, United States WNCSource Full timeDescriptionWNCSource Offers Great Benefits Including:Generous PTO-Full-time employees get at least 12 days12 Paid holidays (Including Christmas Break)Excellent wagesFree Employee Clinic Free Employee Assistance Program Medical, Dental, VisionShort-Term Disability, Long Term DisabilityPet Insurance Opportunities for advancementFunding for higher...
-
Teller Bilingual-20 Hours Weekly-Hendersonville
3 weeks ago
Hendersonville, United States Wells Fargo Full timeSupport customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers. Complete operational activities while minimizing risks under established policies. Perform routine transactiona Teller, Bilingual, Operations, Customer Engagement, Banking
-
Customer Engagement Associate
7 days ago
Hendersonville, North Carolina, United States Wells Fargo & Company Full timeAbout This Opportunity:We are seeking a highly skilled and customer-focused Digital Banking Teller to join our team at Wells Fargo & Company. As a key member of our operations team, you will play a critical role in supporting customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to...
-
Bilingual Family Advocate
3 weeks ago
Hendersonville, United States WNCSource Full timeDescription WNCSource Offers Great Benefits Including: Generous PTO-Full-time employees get at least 12 days 12 Paid holidays (Including Christmas Break) Excellent wages Free Employee Clinic Free Employee Assistance Program Medical, Dental, Vision Short-Term Disability, Long Term Disability Pet Insurance Opportunities for advancement Funding for higher...
-
Phlebotomist Specialist
2 days ago
Hendersonville, United States Disability Solutions Full timeAt Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!We are currently seeking a Phlebotomist to work in a client...
-
Phlebotomist Specialist
2 days ago
Hendersonville, United States Labcorp Full timeAt Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!We are currently seeking a Phlebotomist to work in a client...
-
Store Manager
3 weeks ago
Hendersonville, United States Community Choice Financial Family of Brands Full timeOverview:As a Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience.Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a key contributor...
-
Customer Success Specialist
2 weeks ago
Hendersonville, United States SilverAssist Full timeCalling all Difference Makers: Join our Team and Empower Veterans! Are you passionate about supporting heroes? Do you thrive in a fast-paced environment where you can make a real difference? If so, we're looking for a rockstar Client Success Specialist to join our Aid & Attendance business unit! We're a mission-driven company dedicated to helping veterans...
-
Customer Service Representative
3 days ago
Hendersonville, North Carolina, United States Domino's Pizza LLC Full time**About Domino's**As a Customer Service Rep at Domino's, you'll be part of a dynamic team that prides itself on delivering exceptional customer experiences. Your primary responsibility will be to ensure every guest leaves satisfied and eager to return.Key Responsibilities:Greet customers in a warm and welcoming manner, setting the tone for a positive...
-
Customer Service Representative
4 weeks ago
Hendersonville, United States Mr. Rooter of Hendersonville Full timeIn 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr. Rooter Plumbing. Mr. Rooter® Plumbing grew because it earned a reputation for good work at a quality price and for caring about customers’ homes. At Mr. Rooter, we love what we do, and we believe in it. It’s not just plumbing to us, but a philosophy applied to every...
-
Customer Service Representative
3 days ago
Hendersonville, North Carolina, United States Clark & Company Full timeAt Clark & Company, we're looking for a skilled Customer Service Representative to join our team at Kilwins Hendersonville.As a Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring that every guest has a positive experience in our store. You will work closely with the management team to maintain...
-
Guest Services Specialist CarePartners
4 weeks ago
Hendersonville, United States CarePartners Living LLC Full timeDescription IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Guest Services Specialist CarePartners opening with CarePartners today and find out what it truly means to be a part of the HCA Healthcare team.BenefitsCarePartners, offers a total rewards package that supports the health,...
-
Customer Service Representative
2 weeks ago
Hendersonville, United States U-Haul Full timeLocation: 208 W Main St, Hendersonville, Tennessee 37075 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Pro Services Specialist
3 weeks ago
Hendersonville, TN, United States Floor & Decor Full timeFloor & Decor - Indian Lake Blvd. [Sales Associate / Team Member] As a Pro Services Specialist at Floor & Decor, you'll: Support the PRO desk in-store, including phone calls, manage orders, order follow-up, customer support and escalations; Maintain extensive knowledge about Floor & Decor products; Understand the PRO business to educate the PRO...