Customer Success Specialist
3 weeks ago
Are you passionate about supporting heroes? Do you thrive in a fast-paced environment where you can make a real difference? If so, we're looking for a rockstar Client Success Specialist to join our Aid & Attendance business unit
We're a mission-driven company dedicated to helping veterans and surviving spouses navigate the often-complex process of securing their well-deserved Aid and Attendance pension. Our online application platform streamlines the process, saving time, frustration, and stress, but at the heart of everything we do, is our commitment to building genuine relationships and providing personalized support to the senior veterans and families we serve.
That's where YOU come in As our Client Success Specialist, you'll be the ultimate champion for our veteran clients, helping them find the way to navigate a difficult process with ease.
Sound like your kind of mission?
We are looking for a passionate self-starter with the ability to educate Veterans and Surviving Spouses throughout the country about the Department of Veterans Affairs' Aid and Attendance Pension and our Aid and Attendance application software. This is a business office environment and customer interactions are via phone and email. Essentials duties and responsibilities Other duties may be assigned.
As a Customer Service Representative, you will educate veterans, surviving spouses, and their families about the pension benefit through the sale of our application software:
• Identify and pursue new business opportunities through outreach from inbound inquiries.
• Use empathy and skillset to qualify and prioritize potential leads, ensuring they align with company goals.
• Collaborate cross-functionally with internal teams to ensure a seamless transition of new clients and drive revenue growth.
• Keep accurate records of all sales and prospecting activities, using SalesForce.
• Communicate regularly with management on progress, opportunities, and challenges, and proactively seek feedback to improve performance continuously.
• Actively listen and assess families' needs to find the best solutions.
• Employee must work exclusively for SilverAssist unless approved by President. Required skills & experience
• 1+ years of sales or customer service, required
• Punctual team player who thrives in fast paced environments
• Excellent phone presence
• Enjoys the challenge of phone sales
• Empathetic to veterans, seniors and their families during the difficult transition
• Great communicator who is outgoing and compassionate.
• Organized team player
• Ability to multi-task
• Creative problem solver
• Desire to work in a goal-oriented environment
• Ability to learn and utilize Salesforce and any future CRM
• Ability to efficiently utilize Outlook, Microsoft Office, and Google Drive Education
• High school diploma or equivalent
• College education & degree preferred
Compensation $40,000.00 - $60,000.00 annually
-
Customer Success Specialist
2 weeks ago
Hendersonville, United States SilverAssist Full timeCalling all Difference Makers: Join our Team and Empower Veterans! Are you passionate about supporting heroes? Do you thrive in a fast-paced environment where you can make a real difference? If so, we're looking for a rockstar Client Success Specialist to join our Aid & Attendance business unit! We're a mission-driven company dedicated to helping veterans...
-
Customer Success Manager
3 weeks ago
Hendersonville, TN, United States SilverAssist Full timeCustomer Success Manager Elderlife Financial Services Location: Hendersonville, TN Empower Seniors. Elevate Lives. Be the Difference. At Elderlife Financial Services, we're transforming how seniors and their families navigate the financial side of transitioning to senior living. For over 20 years, we've partnered with 3,000+ senior living...
-
Zone Store Customer Service Specialist
3 weeks ago
Hendersonville, United States The Sherwin-Williams Company Full timeThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...
-
Customer Specialist
3 weeks ago
Hendersonville, United States CarMax Full time7226 - Asheville - 877 Brevard Road, Asheville, North Carolina, 28806-2268 CarMax, the way your career should be About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process....
-
Customer Service Representative
7 days ago
Hendersonville, Tennessee, United States Central Research Full timeJob OverviewCentral Research, Inc. is seeking highly motivated individuals to join our team as Customer Support Specialists. As a Customer Support Specialist, you will play a critical role in providing exceptional customer service to federal student loan borrowers.Salary and BenefitsWe offer a competitive hourly rate of $17.75 per hour, with the opportunity...
-
Bilingual Customer Service Specialist
4 weeks ago
Hendersonville, United States Sherwin-Williams Full timeCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...
-
Bilingual Customer Service Specialist
3 weeks ago
Hendersonville, United States Sherwin-Williams Full timeJob Description Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as...
-
Expense Management Specialist
3 days ago
Hendersonville, Tennessee, United States Vanderbilt University Careers Full timeVanderbilt University's Athletics Department is currently seeking a highly qualified Expense Management Specialist to join its team. In this role, you will be responsible for managing and maintaining accurate financial records, ensuring compliance with university, NCAA, and PCI regulations.As an Expense Management Specialist, you will work closely with the...
-
Food Preparation Specialist
2 days ago
Hendersonville, Tennessee, United States Red Robin Full timeAbout Red RobinRed Robin is a leading fast-casual restaurant chain in the United States.Job SummaryWe are seeking a Food Preparation Specialist to join our team. This role involves working as a dishwasher at one of our locations.ResponsibilitiesEnsure the highest level of food safety and cleanliness by adhering to all health and safety protocols.Wash, rinse,...
-
Invoicing Specialist
4 weeks ago
Hendersonville, United States Genus plc Full timeRole Overview: PIC North America, a Genus Company, has an exciting opportunity. We are looking for a highly motivated Invoicing Specialist to join our team. This position is responsible for partnering with other departments of the customer service team to process invoices, verifying pricing to contracts, and calculate market-based pricing components. The...
-
Academic Support Specialist
2 days ago
Hendersonville, Tennessee, United States Vanderbilt University Careers Full timeVanderbilt University Careers is seeking a highly skilled and motivated Learning Specialist to join our team. As a member of the Student Services unit within the Athletic Department's Ingram Center for Student-Athlete Success, you will play a critical role in implementing academic support programs for student-athletes.About the PositionThe Educational...
-
Electric Infrastructure Specialist
2 days ago
Hendersonville, North Carolina, United States MasTec Inc Full timeAt MasTec Inc, we are seeking a skilled Electric Infrastructure Specialist to join our team. As an Electric Infrastructure Specialist, you will be responsible for operating the machines required to install underground conduit, cables, transformers, pull boxes, transformer pads, and switchgear colors for customers.The ideal candidate will have 1 year of...
-
Director, Customer Care Center
1 week ago
Hendersonville, United States Servpro Industries Inc Full timeWhat we offer Excellent health benefits plan, which includes medical, vision and dental options 401(k) with company match Company profit sharing plan Generous paid time-off and paid holidays Paid parental leave Company-paid mental health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and...
-
Material Handler Specialist
5 days ago
Hendersonville, North Carolina, United States LASSONDE PAPPAS AND CO INC Full timeAt Lassonde Pappas & Co. Inc., we are committed to providing the best products for our customers while ensuring a safe and inclusive work environment.We are seeking an experienced Material Handler Specialist to join our team in Hendersonville, North Carolina.The ideal candidate will have at least six months of experience in a manufacturing environment...
-
Community Relations Specialist
7 days ago
Hendersonville, Tennessee, United States SilverAssist Full timeCommunity Relations Specialist**Building Meaningful Connections**We're seeking a charismatic and driven Community Relations Specialist to join our team at SilverAssist. As a key player in building trust and driving results for our senior living community partners, you'll become the face of our company in the field.Your Day-to-Day:Develop authentic...
-
Bakery Specialist
5 days ago
Hendersonville, North Carolina, United States Walmart Full timeAbout the RoleWe are seeking a skilled Bakery Specialist to join our team. In this role, you will be responsible for creating visually appealing and delicious baked goods for our customers.Key Responsibilities:Craft high-quality bakery items that meet or exceed customer expectationsWork collaboratively with other associates to ensure efficient production and...
-
Phlebotomist Specialist
2 days ago
Hendersonville, United States Labcorp Full timeAt Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!We are currently seeking a Phlebotomist to work in a client...
-
Phlebotomist Specialist
2 days ago
Hendersonville, United States Disability Solutions Full timeAt Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!We are currently seeking a Phlebotomist to work in a client...
-
Administrative Specialist
3 days ago
Hendersonville, United States Vanderbilt University Full timeThe Administrative Specialist is located in Buttrick Hall in the College of Arts & Science at Vanderbilt University and is responsible for the administrative functions of the undergraduate programs. The Administrative Specialist will report directly to the Administrative Coordinator and will work closely with department Chairs and the Directors of...
-
Assembly Line Specialist
7 days ago
Hendersonville, Tennessee, United States Aladdin Temp Rite Full timeWe are seeking a skilled Assembly Line Specialist to join our team in Hendersonville, TN. As an Assembly Line Specialist, you will play a vital role in the production process, ensuring that high-quality products are manufactured and delivered to our customers.Key Responsibilities:Clears molded parts from machines, stacks, boxes, trims, labels and records...