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Patient Service Rep Lead

2 months ago

Castle Rock, United States AdventHealth Full time

**All the benefits and perks you need for you and your family:**

+ Benefits from Day One

+ Paid Days Off from Day One

+ Student Loan Repayment Program

+ Career Development

+ Whole Person Wellbeing Resources

**Our promise to you:**

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.

**Schedule:** Full-time

**Shift** : Days

**Location:** AHMG OBGYN & Midwifery, 2352 MEADOWS BLVD, Castle Rock, CO 80109

**The role youll contribute:**

**Partners with clinic leadership to assist with oversight of the patient service team. In addition, provides clerical/office support within a physician clinic, including, but not limited to reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources. Also provide support by facilitating, communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional, and spiritual needs of the patient. Demonstrates personal accountability for relationship- based care, organizational mission, and core values.**

**The value youll bring to the team:**

+ Assists with overseeing patient service representatives in accordance with AdventHealth policies and procedures, work guidelines.

+ Assist with staff development of performance goals and objectives.

+ Assist management team in conducting performance reviews and established quality of service standards.

+ Effectively manages office expenses.

Qualifications

**The expertise and experiences youll need to succeed:**

+ **_High School Diploma or GED_**

+ Two years experience working in a healthcare setting; previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic.

+ Knowledge of computer software i.e., Microsoft Word, E-mail, Excel, etc.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

**Category:** Patient Financial Services

**Organization:** AdventHealth Rocky Mountain

**Schedule:** Full-time

**Shift:** 1 - Day

**Req ID:** 24035664

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.