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Emergency Support Specialist

2 months ago

Falls Church, United States CHEMTREC Full time

Emergency Support Specialist

Location: Falls Church, VA Position Summary

The Emergency Support Specialist is responsible for supporting the day-to-day operations of the assigned shift within the CHEMTREC Operations Center. The position reports directly to the Lead Watch Supervisor. Major Duties and Responsibilities

Answers, screens, and processes incoming calls as well as prioritizes calls, evaluates and analyzes situations to provide appropriate and timely responses, including calls related to chemical spills, fires, leaks, or medical exposures. Executes relevant standard operating procedures, policies, and protocols. Collaborates with other departments within CHEMTREC to provide input and support, as needed. Performs other related duties as assigned. Qualifications/Requirements

Required Associate’s degree or equivalent experience. Two years’ experience in information management, chemistry, hazardous materials, hazardous materials transportation, or emergency response/emergency management discipline. Ability to work 12-hour shifts including weekdays and weeknights as well as weekends and federal holidays. Ability to use independent judgment in evaluating situation/issues. Ability to manage and prioritize multiple projects and tasks. Strong oral and written communication skills. Working knowledge of Microsoft CRM, and Microsoft Office, including Outlook, Word, Excel, and PowerPoint as well as internet applications.

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