Barista and Gift Shop Attendant
2 months ago
The Barista/Gift Shop Attendant shall serve The Navigators and fulfill the responsibilities listed below in the spirit of The Navigators calling, values and purpose: To advance the Gospel of Jesus and His kingdom into the nations through spiritual generations of laborers living and discipling among the lost.
This position is responsible for providing excellent customer service, making food and beverages within the caf, and supporting the mission of Glen Eyrie and The Navigators.
ESSENTIAL FUNCTIONS
Barista/Gift Shop Responsibilities [95% of time]
- Interact with customers and assist them with questions, purchases and conduct point-of-sale transactions.
- Manage customer food and beverage orders and prepare food and beverages to fulfill orders.
- Receive, price, and shelve new inventory.
- Assist and manage special orders.
- Knowledge of cafe and Glen Eyrie goals, and how to contribute to them.
- Participate in Navigators' on-site learning and development events, Cultural Development and Diversity trainings, or other non-Navigator developmental events as appropriate.
- Participate in annual processes, such as the organizational Plan and Progress Review (PPR), Engagement Survey, Reaffirmation of the Navigators Code of Conduct, Calling-Core Values-Vision, Statement of Faith, Driver's Authorization, and other releases as required.
- Submit time worked on a weekly basis through the Workday Time Tracking system.
- Must be able to work a flexible schedule, 3-4 shifts a week including days, nights and weekends. Regular shifts are between 5-8 hours. Must be available for weekends.
- Other job-related duties as assigned.
- Customer Service
- Maintain focus in a stressful/noisy environment.
- Ability to Multitask
- Self-motivated (minimal supervision)
- Willingness to make learning and growth a priority.
- Team Player
Spiritual: Belief in and adherence to the Statement of Faith and Mission of The Navigators.
Experience: This role requires strong time management skills with an emphasis on customer service. 1 year of experience as a Barista or Retail preferred.
Technical Knowledge & Skills: Microsoft Office, Point of Sale software, computer skills and ability to learn new technology. Strong telephone, cash handling, and math skills and knowledge.
Communication & Leadership: Excellent interpersonal and communication skills including verbal & written, to create understanding and build strong working relationships required.
WORK ENVIRONMENT
- Caf/Gift Shop environment.
- Ability to stand for long periods of time.
- Ability to lift 60 pounds or more.
- Ability to lift, bend, and reach to stock merchandise.
- Effective communication and customer service competencies
- Ability to handle high stress situations.
- General company safety standards are acceptable.
Pay Rate: $14.42-15.60/hour
The Navigators is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. The Navigators does not discriminate based on race, color, national origin, sex, age, disability, veteran status, or any other status protected by law or regulation.
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