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Oracle CX Cloud Architect

2 months ago

Lisle, United States AST Corporation Full time
Job Description

Applications Software Technology (AST) was founded on one simple thought, we put our people and our customers first, and you can never lose. AST is a globally recognized award-winning full-service enterprise Cloud transformation and systems integrator, specializing in Oracle Cloud, Salesforce, Oracle NetSuite,and JD Edwards, serving clients in the Public and Commercial Sectors for 29 years. Clients look to AST for leadership and assistance in systems integration, business process redesign, project management, systems administration, and training. From on-premises applications to modern Cloud technology, AST's services encompass all aspects of Enterprise Resource Planning, Business Intelligence, Enterprise Performance Management, Customer Experience, and Middleware. AST also offers flexible Managed Services, supporting the needs of over 200 Public Sector and Commercial customers around the globe. If you're someone with energy, drive, and creativity, AST might be the place for you.

We are currently looking for an Oracle CX Cloud Architect, responsible for leading and advising projects that involve the Oracle CX Suite of products (CX Sales, Service, Marketing). The Oracle CX Cloud Architect will help to position AST to deliver Oracle CX Cloud applications in cross functional environments that include CPQ, Subscription Management, SCM, Procurement, Financials and other applications.

This position requires a very broad range of knowledge within Oracle Cloud Applications and a deep understanding of business processes related to sales and service management and execution. Additionally, the Oracle CX Cloud Architect will have a thorough understanding of the impacts that CX applications have on downstream SCM, Procurement and Financial applications.

This position will be responsible for leading AST project implementation teams, practice development and pre-sales support. This is a full-time/permanent and remote position that can sit anywhere in the United States or Canada, with the expectation of travel as needed to customer sites for critical events and milestones.

What You'll Do:
  • Drive delivery of Oracle CX Cloud applications during project implementations
  • Define and design required product extensions, integrations and reporting
  • Be able to advise multiple projects on overall solution architecture
  • Manage project escalations and report to project leadership
  • Lead and execute implementations where Oracle CX Cloud projects are part of a cross-functional/multi-pillar solution, or they make up the entire solution
  • Drive conformance to AST project methodology, documentation archival and re-use of project standard documents
  • Be able to manage and coordinate engagements on a T&M or Fixed Fee basis
  • Assist in RFP response where Oracle CX Cloud applications are involved
  • Assist in the development of content for SOW creation and be able to plan staffing and budget needs accordingly
  • Assist in the development and presentation of CX Cloud applications product demonstrations
  • Create and lead training sessions for junior internal staff members regarding Oracle CX applications
  • Assist in recruiting efforts
What You Bring:
  • Minimum 10-12 years of experience with Oracle EBS and Oracle Cloud (minimum 4 full lifecycle implementations)
  • Have at least 5 project implementations that utilizes CX/CRM and SCM functionality
  • Have a very strong understanding and hands-on knowledge of delivery methodology and leading delivery teams
  • Experience in project estimation and team structure definition
  • Possess a proven track record of leadership roles and solution architecture definition
  • Experience in global design and project implementations in multi-language and multi-currency environments
What We Bring:

At AST, people are the center of everything we do, and we work to provide you with benefits beyond a paycheck. We strive to develop and recognize our people at all levels and give them the rewards they deserve. We offer full benefits including medical, dental, vision, retirement/401k, disability, life insurance, and unlimited PTO for all our North American employees to balance your work and life. We also offer additional benefits, such as commuter benefits, legal insurance, pet insurance, sabbatical leave, education reimbursement, parental leave, and much more.

Our Culture:

At AST, people are the center of everything we do. In 29 years of business, we know that putting our people first is the key to success. Our passion for people has earned us multiple awards. Here are some of the most recent:
  • 2023 National Cultural Excellence for Remote Work by Energage
  • 2023 National Cultural Excellence for Innovation by Energage
  • 2023 National Cultural Excellence for DE&I Practices by Energage
  • 2023 National Cultural Excellence for Leadership by Energage
  • 2023 Chicago Tribune Top Workplaces by Energage (5th consecutive year)
  • 2022 Top Workplaces in the Nation by Energage
  • 2022 National Cultural Excellence for Leadership by Energage
  • 2022 National Cultural Excellence for Innovation by Energage
  • 2022 Dallas Fort Worth's 2022 Best and Brightest Companies to Work for by National Association for Business Resources (NABR)

We foster a culture of trust, ownership, and innovation at every level of the organization. All doors are open and everyone's ideas matter, giving our people the ability to quickly understand our customers' needs and translate those needs into action. While we celebrate individual wins, we always strive for shared success. We are One AST.

Statement of Non-Discrimination: We value global diversity and are committed to building a diverse and inclusive workplace where we learn from each other. AST is proud to be an equal opportunity employer, making all employment decisions, including recruiting, hiring, training, and promoting without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic or classification protected by law. #LI-DNI