Technology Director

2 weeks ago

New York, United States Globant Commerce Studio Full time
Company Description

Globant's Commerce Studio helps organizations create best-in-class commerce-enabled experiences, with engineering and design at its core. The goal is to meet the demands of tomorrow's customers, leveraging long-standing expertise with large and complex commerce transformations in both B2B, B2C and D2C domains.

As an award-winning partner of enterprise-class platforms: Salesforce Commerce Cloud, Adobe Magento Commerce, and other API first, Headless Commerce surround solutions, we help clients create a competitive advantage with commerce at its core.

Our mission is to empower companies to succeed and thrive in the ever-changing digital landscape by building best-in-class future-ready digital commerce solutions globally.

Job Description

The Technology Director role is critical to the overall success of Globant's Commerce Studio growth strategy, responsible for the deal solutioning and execution of projects within their assigned territory; The Technical Director has a mix of Business, Commercial & Technology expertise, that consults with clients to understand their business challenges in online Commerce, and guides them to possible solutions that we can implement to solve the problem statement, and then ultimately driving the delivery of the solution post sale.

The Technology Director is part of what is known as the Client POD, working closely with the Delivery Director (operations) and Client Partner (sales). Because of the nature of its responsibilities, the position requires strong interaction with clients and stakeholders, bringing business facing capabilities and overall account farming/hunting important for the role.

The Technology Director leads and builds a team of Technology Manager's to support the clients and prospects in their portfolio, creating a high performance team with a culture founded on the Globant values.
  • Interact with the customer and undertake research to understand the customer pain points and challenges.
  • Input information into the central repository so anyone who touches the account understands the background.
  • Challenge the customer regarding what they are looking to achieve and design/implement (where appropriate)
  • Keep up to date with the commerce landscape and key technologies including but not limited to Adobe, Salesforce, Commerce Tools, SAP Hybris, Shopify, VTEX
  • Evaluate which technologies may be most appropriate to present/share with the customer.
  • Provide thought leadership for customer and prospect presentations
  • Provide Commerce Strategy that demonstrates experience improvements, business growth and technology innovation.
  • Lead, direct and mentor a team of Solution Consultants.
Qualifications

Competencies
  • Project Management, Consulting, or Technical qualifications are advantageous
  • Appropriate Commerce Systems accreditations will be looked on favourably.
Experience
  • Min. 10 years previous experience in Solution Consulting / Pre Sales is desirable OR
  • Min. 10 years previous experience in Delivery Management OR
  • Min. 10 years previous experience in Commerce Technologist roles
Hard/Technical Skills
  • Highly organized
  • Business Strategy
  • Commerce Strategy
  • High Level understanding of the commerce platforms available in the market
  • Good understanding of commerce ecosystem
  • High level understanding of software development and its different components
  • High level understanding of solution architecture
Soft Skills
  • Emotional intelligence
  • Strong written and verbal communication skills
  • Effective time management skills
  • Strong interpersonal skills
  • Ability to collaborate with all departments and functions across the organization
  • Strong negotiation and persuasion skills
  • Strong active listening skills
  • Strong problem-solving skills
  • Quick learner and ability to absorb information
Additional Information
  • Work with professionals who have created some of the most revolutionary solutions in their fields.
  • Make an impact. Work in large-scale projects globally.
  • Develop your career in our Studios. Each Studio represents deep pockets of expertise on the latest technologies and trends and delivers tailored solutions focused on specific challenges.
  • Develop your career within an industry or multiple industries.
  • Work in the city you want, and be nourished by cultural exchanges.
  • Be empowered to choose your career path: we have more than 600 simultaneous projects, so you can choose where and how to work.
  • Be part of an agile pod. Driven by a culture of self-regulated teamwork, each team -or POD- works directly with our customers with a full maturity path that evolves as they increase speed, quality and autonomy.

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