Call Center Sales Associate

1 week ago


Huntington Beach, United States Summit Lending Full time
Description

We're seeking a positive, personable customer service representative for a rewarding career opportunity You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can't wait to get started

Responsibilities

•Generate 15+ quality leads for sales teams
•Maintain sales targets
•Study for NMLS
•Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
•Maintain customer accounts and update with new account information as needed
•Reply to incoming calls from customers including products and service questions, general information, and complaints
•Record customer interactions and follow up on their experience with our company
•Identify common customer issues and bring them to the attention of the team

Qualifications

•Experience working in a customer-oriented atmosphere
•High school graduate, G.E.D. recipient, or equivalent
•Display strong communication skills, active listening skills, and personal skills
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