Ticket Sales Person

2 months ago

Paterson, United States AEG Full time

New Jersey JackalsThe New Jersey Jackals are a Frontier League team established in 1998 located in Paterson, NJ. The Frontier League is a professional MLB Partner League who features teams from the Midwest, Canada and the East Coast. We play 96 Games from May through September in Historic Hinchcliffe Stadium.Hinchcliffe Stadium was drastically refurbished in 2023.Duties and Responsibilities:Reports directly to the Ticket Manager and General ManagerResponsible for being a teammate of the ticket sales department.This includes:Ticket Package salesGroup salesIdentify new sales opportunities through networking and outreach within the local marketDevelop strong relationships with current and prospective ticket package holders and group coordinators, as well as members of the local community such as nonprofits and community groupsFollow through on all sales efforts and strategies determined by the Front Office staffParticipate as a team member through meetings and offer support to other team members to maximize customer service, retention efforts, and sales performanceInteract with other Jackals departments to provide a cooperative, client-oriented focus for all fan engagement and ticket sales-related operationsHelp to build an atmosphere of professionalism while following the core values of the New Jersey Jackals organizationBi-lingual (Spanish) speakers are encouraged to applyAny additional duties or tasks assigned by the Ticket Manager or General ManagerCompetencies and QualificationsExcellent written and verbal communication skills, detail-oriented, strong problem-solving and decision-making abilitiesExcellent organizational skills and proficiency in Microsoft Office/Google Suite productsSelf-starter with a creative mind who is motivated to build relationships and exceed expectationsStrong customer service skills that showcase a positive and enthusiastic approach and respond to clients in a timely mannerStrong attention to detail while being able to manage multiple projects simultaneously in a fast-paced work environmentTicketing Experience (includes internship)Ability to learn new strategies, skills, and programsNight and weekend work is required during the season.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Job Questions:Other than English, what languages do you speak?On what date would you be available to start?If you don't live in the area, would you be willing to relocate?

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