Employee Benefits Senior Account Manager

2 weeks ago

Houston, United States The Ladders Full time
Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for an Employee Benefits Senior Account Manager for our Houston, TXoffice.

TheEmployee Benefits Senior Account Manager maintains a professional relationship with our clients through exceptional customer service. Account Managers are assigned to a book of business and responsible for obtaining clients' trust by meeting their needs and expectations. Account Managers are also responsible for supporting our sales Agent(s) in producing new business and renewing existing business. Account Managers serve as an advocate to our clients and their employees through positive relationships with the various carriers and continuous education.

Some of the responsibilities for the Employee Benefits Senior Account Manager include:

  • Acts as primary contact between client, prospect, agency, and producer; represents the agency in handling complaints, arbitrating disputes, or resolving grievances.
  • Handles or refers all service requests by our clients
  • Initiates and Handles marketing of account beginning 120 days prior to renewal date. Gathers the necessary information regarding new/existing accounts and submits this information to the various and appropriate carriers to obtain proposals; investigate carrier products, analyzes and reviews clients' data to appropriate carriers to recommend appropriate plans and proposals to offer the client.
  • Reviews the proposals received for accuracy, works hand in hand with Producer to generate proposal presentation through spreadsheets and proposal exhibits
  • Calculates premium and payroll deductions, audit billing statements for accuracy on behalf of clients
  • Generates open enrollment material i.e. enrollment guides, election forms, personalized confirmation sheets, enrollment/change forms, power point presentations for client presentations
  • Conducts open enrollment presentations in front of an audience
  • Processes necessary paperwork for submission to carrier
  • Directs a smooth transition from one carrier to another
  • Updates all accounts to maintain files on the agency management system, when client changes carriers or a renewal is completed
  • Sets priorities and manages work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities.
  • Maintains knowledge of new developments or changes with the various carriers and new Federal/State laws that may affect how our clients must administer their benefit programs, and communicate this information to clients and team members
  • Develops and maintains a positive relationship and rapport with each insurance carrier to satisfy our clients' needs and facilitate the processing of business
  • Supervise, coach and manage assigned service team of account managers.
Non-essential Tasks:
  • Maintains agency files accurately and consistently, processes incoming mail requests accurately and swiftly
  • Attends and completes any training sessions or assignments as required
  • Performs other related tasks as needed
Specific Knowledge, Skills and Abilities:
  • Highly motivated self-starter with ability to work independently to accomplish established agency goals
  • Ability to work as a team player with a committed positive approach to working through adversity
  • Strong organizational and time management skills, with an extreme attention to detail
  • Critical thinking skills with ability to use logic and reasoning to identify deficiencies or other concerns
  • Ability to adhere to and meet deadlines
  • Above average mathematical skills
  • Accountable and delivers on commitments
  • Exception communication skills, both in the verbal and written word, necessary to communicate with clients, carriers and prospects concerning employee benefit lines of coverage
  • Intermediate knowledge of Microsoft Office Products Outlook, Word and Excel preferred; basic working knowledge of Power Point preferred
  • Knowledge of fully-insured and self-funded financial arrangements
  • Understanding of ACA
Experience and Education:
  • Undergraduate degree
  • Life and Health Agent's license
  • Minimum five years' experience in employee benefit account management preferred
  • Commitment to continuous learning Phys
Location: Houston, TX, Hybrid Schedule Available for Qualified Candidates

Perks & Benefits:
  • Generous employee benefits package which includes a robust wellness program
  • Employee Ownership Opportunities
  • Career progression opportunity - the potential for growth within the company

  • Employee Benefits Account Manager

    3 weeks ago

    Houston, United States Securance Corporation Agency Full time

    Description: **Position Summary** The Benefits Account Manager is expected to manage a book of assigned large benefit group accounts. This involves responsibility for every aspect of an account, from daily servicing, ID cards, assisting with claims, handling new business and renewals, marketing of policies, and preparation of quotes and proposals from...

  • Employee Benefits Account Manager

    4 days ago

    Houston, United States Higginbotham Group llc Full time

    Higginbotham , a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for a Employee Benefits Account Manager for our Houston, TX office. Our growingBenefit Services Department provides comprehensive health and benefits solutions to small and mid-sized companies and individuals....

  • Employee Benefits Account Manager

    3 weeks ago

    Houston, United States Higginbotham Insurance Agency Full time

    Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for a Employee Benefits Account Managerfor our Houston, TX office.Our growingBenefit Services Department provides comprehensive health and benefits solutions to small and mid-sized companies and individuals. As...

  • Employee Benefits Account Manager

    1 week ago

    Houston, United States NavSav Full time

    At NavSav, we're on a mission to revolutionize the insurance industry, and we want you to be a part of it! With over 70+ locations across 17+ states, we are a rapidly growing independent agency that values ambition, passion, and innovation. Our team brings a fresh perspective to every corner of our success, and we're looking for a dedicated Life and Health...

  • Employee Benefits Account Manager

    2 weeks ago

    Houston, United States Higginbotham Insurance Agency Full time

    Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for a Employee Benefits Account Managerfor our Houston, TX office. Our growingBenefit Services Department provides comprehensive health and benefits solutions to small and mid-sized companies and individuals. As...

  • Employee Benefits Account Manager

    4 weeks ago

    Houston, United States USI Insurance Services Full time

    General Description: Manages Employee Benefits insurance accounts and services as their day-to-day contact. Major Responsibilities: · Manage a book of business comprised of fully insured clients but may include some self-insured clients. · Provide proactive, personalized support to assigned clients. Act as the...

  • Employee Benefits

    4 weeks ago

    Houston, United States USI Holdings Corporation Full time

    General Description: The Producer Account Executive is responsible for maintaining the relationship on their book of business **Responsibilities**: - Maintain a book of business that is over 500k in revenue - Act as the Account Executive on client accounts - Establishes Strategic Plan for clients - Establishes general expectations for service model -...

  • Employee Benefits Account Coordinator

    1 week ago

    Houston, United States Higginbotham Insurance Agency, Inc Full time

    **Higginbotham**, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for an **Employee Benefits Account Coordinator **for our **Houston, Texas** **office. The **Employee Benefits Account Coordinator **will assist the Employee Benefits Account Manager in maintain relationships...

  • Account Coordinator: Employee Benefits

    3 weeks ago

    Houston, United States Anco Insurance Full time

    **Account Coordinator: Employee Benefits** **Position Overview**: The Account Coordinator plays a crucial role in our dynamic team, providing essential administrative support under the guidance of an Account Manager in the employee benefits insurance sector. As an Account Coordinator, you will be responsible for managing administrative tasks related to ID...

  • Technical Account Manager

    2 weeks ago

    Houston, United States Senior PsychCare Full time

    **Technical Account Manager** **_ ABOUT US:_** Senior PsychCare Health (SPC Health) provides fully integrative behavioral health services to the long-term care patient, at their facility. Services include individual, family, and group therapies, along with diagnostic evaluation and collaborative intervention between the therapy team and the psychiatric...

  • Technical Account Manager

    2 weeks ago

    Houston, Texas, United States Senior PsychCare Full time

    Technical Account Manager_ABOUT US:_Senior PsychCare Health (SPC Health) provides fully integrative behavioral health services to the long-term care patient, at their facility. Services include individual, family, and group therapies, along with diagnostic evaluation and collaborative intervention between the therapy team and the psychiatric team.Senior...

  • Senior Account Manager

    1 week ago

    Houston, United States Cornerstone OnDemand Full time

    Cornerstone onDemand Senior Account Manager Houston , Texas Apply Now The Cornerstone Senior Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients. By maintaining a strong relationship with our clients, the Senior Account Manager ensures high levels of client satisfaction and leverages their deep...

  • Senior Account Manager

    7 days ago

    Houston, United States Brown & Brown Insurance Full time

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Our Culture Culture is meaningful to us. It's in the way we interact with one another and with our clients. We believe in being our authentic selves with one another and have cultivated an approach that is "we" not "I"....

  • Technical Account Manager

    4 weeks ago

    Houston, United States Senior PsychCare Full time

    Job DescriptionJob DescriptionSalary: 60K-75K DOETechnical Account Manager ABOUT US:Senior PsychCare Health (SPC Health) provides fully integrative behavioral health services to the long-term care patient, at their facility. Services include individual, family, and group therapies, along with diagnostic evaluation and collaborative intervention between the...

  • Technical Account Manager

    4 weeks ago

    Houston, United States Senior PsychCare Full time

    Job DescriptionJob DescriptionSalary: 60K-75K DOETechnical Account Manager ABOUT US:Senior PsychCare Health (SPC Health) provides fully integrative behavioral health services to the long-term care patient, at their facility. Services include individual, family, and group therapies, along with diagnostic evaluation and collaborative intervention between the...

  • Senior Account Manager

    2 weeks ago

    Houston, Texas, United States Innovation Network Technologies, InNet Full time

    Company DescriptionInNet is a trusted solution provider in the South Central and Southeastern United States, specializing in designing, deploying, and supporting advanced technology solutions for enterprise networks, cloud, cyber-security, storage, virtualization, backup, and business continuity. We also offer IT staffing services, including...

  • Senior Account Manager

    4 weeks ago

    Houston, United States Innovation Network Technologies, InNet Full time

    Company Description InNet is a trusted solution provider in the South Central and Southeastern United States, specializing in designing, deploying, and supporting advanced technology solutions for enterprise networks, cloud, cyber-security, storage, virtualization, backup, and business continuity. We also offer IT staffing services, including...

  • Senior Account Manager

    2 weeks ago

    Houston, United States Protech Staffing Services, Inc. Full time

    Job Title: Senior Account Manager Location: Anywhere in US, preferably in DFW About Us: Pro-Tech is seeking a Senior Account Manager (SAM) to come and take us to the next level. While we specialize in Manufacturing, we are looking for a SAM with experience working in the Technical, IT, Engineering or Finance side of staffing to hep launch that side of the...

  • Senior Account Manager

    1 day ago

    Houston, United States Cornerstone OnDemand Full time

    The Cornerstone Senior Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients. By maintaining a strong relationship with our clients, the Senior Account Manager ensures high levels of client satisfaction and leverages their deep understanding of our clients business needs to ensure they are...

  • Senior Account Manager

    4 weeks ago

    Houston, Texas, United States Michael Page Full time

    About Our Client If you're looking for a long term career you've found the right place. This is a company to build a career at; one you're proud of, one that grows you personally, professional and financially- all while changing lives of others. Michael Page is a metrics driven environment, you put in the work, you see the result. What makes our business...