IT Network Administrator

2 weeks ago

Chicopee, United States Addition Management Full time
Title: IT Network Administrator
Location: Chicopee, MA
Salary: $90k - 110k

Consumer Goods company is seeking an IT Network Administrator to join their team

RESPONSIBILITIES
  • Experienced leading setup of hardware and equipment for workstations - new & existing.
  • Make hardware and system recommendations.
  • Provide systems/equipment support for Remote workers.
  • Maintain inventory of hardware, equipment, licenses, etc.
  • Meet SLA requirements as designated.
  • Ability to support on premise solutions and cloud services
  • Manage printers, scanners, network equipment, etc. Keep hardware up to date.
  • Manage Office 365 environment, including users, groups, devices, storage, support, etc.
  • Manage cell phones & cell service, including accounts, devices, and support.
  • Manage mobile software and hardware devices for both internal and external uses
  • Manage phone system - setup, training, user support, directories, extensions, etc.
  • Maintain servers, networks, WiFi, and ensure system security.
  • Document processes and perform diagnostic tests as needed.
  • Keep track of technological advancements and trends in IT support.
  • Train employees on hardware functionality and software programs.
  • Resolving logged errors in a timely manner.

QUALIFICATIONS
  • A bachelor's degree in computer science preferred but not required, information technology or similar certifications.
  • 5-7 years of experience as an IT System Administrator or similar role.
  • Proficiency in IT helpdesk software, such as SA Manage, JitBit or similar products.
  • Advanced knowledge of system security - Cisco, Sonicwall
  • Wifi system experience - i.e. Meraki, Cisco etc...

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