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Field Supervisor
2 months ago
Job Description
POSITION SUMMARY
The Field Supervisor will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Field Supervisor will support our EHS initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.
RESPONSIBILITIES
Direct leadership/supervision for 30+ protectors (field based crews)
Support the Area Manager and General Manager in managing and executing company initiatives
Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business
Maintain Field (80%) and Office (20%) Responsibilities
Ensure safety, quality, training, employee engagement, and retention standards are met
Protect the company’s team members, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
Coach, Motivate, Develop assigned team of protectors
Develop relationships with new and existing customers to achieve goals and new business opportunities
Perform job site and vehicle inspections, attend pre-bid meetings, meet with clients, and work in the field with the team as needed
Address customer service issues are promptly and efficiently while providing the highest level of customer service
Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
Facilitate teambuilding efforts and regular communications with team members
Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs
Obtain ATSSA and state-specific certifications
Become a subject matter expert in work zone setup/design and professional flagging
Other duties as assigned
Qualifications
REQUIREMENTS
4-year degree in a business-related field is a plus but not required
High School Diploma or GED completion required
1-2 years of supervisor experience and building teams with 20+ team member
Must be able to and enjoy connecting with field-level customers and contacts
Excellent verbal and written communication skills
Ability to build and maintain working relationships with your team
Contributes to the engagement and ongoing development of AWP Safety employees
Intermediate computer skills including Microsoft Office products and customer relationship management systems
Must adhere to and promote safe workplace practices
Valid drivers’ license and ability to meet AWP Safety driver standards
WORK ENVIRONMENT AND PHYSICAL DEMANDS
Variable hours of operation based on staffing needs and workload
Ability to work in a variety of physical positions, including sitting, standing walking, and driving
Regular exposure to all weather conditions in combination with regular work time indoors in environmentally controlled conditions
Majority of time will be spent in the field (80%)
May be required to lift or carry objects up to 40 pounds
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