Help Desk Support Specialist
3 weeks ago
Base pay range Job Title: Remote Help Desk Support Monthly Pay: $4,000 $4,500 Summary We're seeking a friendly and detail-oriented Help Desk Support team member to work remotely and assist users with technical questions and basic troubleshooting. From login issues to navigation help, you'll play a key role in solving everyday problems and keeping users on track. If you enjoy helping people and solving small tech hiccups, this could be a great fit. Job Responsibilities Respond to support tickets, emails, and calls to address common tech issues. Assist users with login problems, password resets, and system access. Guide customers through simple troubleshooting steps using clear, step-by-step instructions. Document reported issues and track resolutions for future reference. Escalate complex or unresolved issues to senior support staff. Participate in virtual team meetings and help identify recurring challenges. Qualifications Strong attention to detail and excellent verbal/written communication skills. Patient and calm under pressure, especially when helping frustrated users. Well-organized and able to follow procedures accurately. Experience in IT, technical support, or customer service is a plus. Must have a reliable internet connection and a quiet, distraction-free home workspace. Benefits / Remote work details Monthly pay: $4,000-4,500, depending on experience 100% remote work with flexible scheduling Paid training and access to helpful guides and documentation Supportive and positive team environment Opportunities to advance into senior support or technical roles Seniority level Associate Employment type Full-time Job function Customer Service and Consulting Industries Telephone Call Centers Business Consulting and Services #J-18808-Ljbffr
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Help Desk Support Specialist
3 weeks ago
Austin, United States AllSTEM Connections Full timePosition Details:Job Title: Help Desk SupportLocation: Austin, TX – 78701 (100% onsite)Duration: 7-month contract with possibility of extension or conversionQualifications:CompTIA A+, CompTIA ITF+, or equivalent certification highly preferred.Provides front-line technology support by answering and responding to inbound calls/emails in a timely and...
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Help Desk Support Specialist
4 days ago
Austin, Texas, United States PriceSenz Full timeJob Title: Help Desk Technician IOnsiteLocation: Austin, TXOverview:We are seekingtwo (2) Help Desk Technicians (Level 1)to provide front-line technical support in a professional, fast-paced environment. Ideal candidates will have strong customer service skills, hands-on troubleshooting abilities, and a desire to grow within the...
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Help Desk Support
3 weeks ago
Austin, United States NavitsPartners Full timeHelp Desk Support - 8-Month ContractLocation: Austin, TX Duration: 8 Months Job Overview We are seeking a highly customer-focused Help Desk Support Specialist to provide first-level technical assistance to end users. The ideal candidate will have strong communication skills, a passion for problem-solving, and the ability to support users with varying levels...
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Help Desk Support
2 weeks ago
Austin, TX, United States Dallas, Inc. Full timeHelp Desk Support Department: Technical Services - Help Desk & Operations Location: On-Site - Austin, TX Role Type: Full-Time, Contract to Hire About Our Client Our client provides statewide support services for court operations and technology systems. They oversee essential technical services that help maintain system functionality, user access, and...
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Help Desk Support
2 weeks ago
Austin, United States Dallas, Inc. Full timeHelp Desk Support Department: Technical Services - Help Desk & Operations Location: On-Site - Austin, TX Role Type: Full-Time, Contract to Hire About Our Client Our client provides statewide support services for court operations and technology systems. They oversee essential technical services that help maintain system functionality, user access, and...
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Help Desk Support
2 weeks ago
Austin, TX, United States Dallas, Inc. Full timeHelp Desk Support Department: Technical Services - Help Desk & Operations Location: On-Site - Austin, TX Role Type: Full-Time, Contract to Hire About Our Client Our client provides statewide support services for court operations and technology systems. They oversee essential technical services that help maintain system functionality, user access, and...
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Help Desk Support
3 weeks ago
Austin, United States Catapult Solutions Group Full timeHelp Desk SupportDepartment: Technical Services – Help Desk & OperationsLocation: On-Site – Austin, TXRole Type: Full-Time, Contract to HireAbout Our ClientOur client is a statewide government organization that provides critical support services for court operations and technology systems across Texas. They oversee essential technical services that help...
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Help Desk Support
2 weeks ago
Austin, TX, United States NavitsPartners Full timeHelp Desk Support - 8-Month ContractLocation: Austin, TX Duration: 8 Months Job Overview We are seeking a highly customer-focused Help Desk Support Specialist to provide first-level technical assistance to end users. The ideal candidate will have strong communication skills, a passion for problem-solving, and the ability to support users with varying levels...
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Help Desk Support
1 week ago
Austin, TX, United States Dallas Full timeHelp Desk Support Department: Technical Services Please make sure you read the following details carefully before making any applications. - Help Desk & Operations Location: On-Site - Austin, TX Role Type: Full-Time, Contract to Hire About Our Client Our client provides statewide support services for court operations and technology systems. They oversee...
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Help Desk Support
3 weeks ago
Austin, TX, United States Catapult Solutions Group Full timeHelp Desk Support Department: Technical Services – Help Desk & Operations Location: On-Site – Austin, TX Role Type: Full-Time, Contract to Hire All candidates should make sure to read the following job description and information carefully before applying. About Our Client Our client is a statewide government organization that provides critical support...
