Customer Service Representative
3 months ago
****Customer Service Representative - Regional Billing Office****
East Tennessee Children's Hospital Regional Billing Office Knoxville , Tennessee Clerical , Days , 8am - 4:30 pm Hours/Pay Period: 80 Posted 01/20/2022 Req # 9573 **BASIC PURPOSE OF THE JOB:**
* To ensure collections of patient co pays and deductibles are handled in a timely manner and per office policies.
**JOB REQUREMENTS:**
* **Minimum Education:**
+ High School/GED Required
* **Minimum Work Experience:**
+ Physician office billing and collection experience preferred.
* **Required Licenses/Certifications for position:**
+ NO
* **Required Skills, Knowledge, and Abilities:**
+ Excellent customer service skills and ability to work well with a team required. Familiar with collections rules, billing and collections polices. Strong typing and communication skills.
**PHYSICAL REQUIREMENTS:**
* *Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.*
* Light lifting, pushing and pulling is required for 10-20 lbs occasionally and frequent moving of objects of less than 10 lbs is required. Frequent sitting with some walking, standing, squatting, bending and reaching is required. Keyboard/computer use and/or repetitive motions may be required.
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