Sales Manager, Nonprofit 3
2 weeks ago
/ / Sales Manager, Nonprofit 3 **Sales Manager, Nonprofit 3at CDW Careers**
Job ID:
21004399 Focus Area:
Inside Sales Post Date:
Nov 12, 2021 Location:
Chicago, Illinois Contract Type:
Full-Time
The Sales Manager is responsible for leading an inside team of Account Managers within a specific sales segment, meeting and exceeding sales and profit goals through the ownership of that team. This role is ultimately accountable for individual and team productivity, and serves as a leader within the Sales organization. A core expectation of this role is to drive interdepartmental collaboration. This role will develop business relationships with customers and enhance customer loyalty by proving a superior customer experience. The Sales Manager will coach and develop a team of Account Managers, typically between 20-32 direct reports, and will manage a book of business worth a minimum of $35 million. This position will proactively manage territory plans to identify opportunities for growth.
Key Areas of Responsibility
* Develop sales strategies in tandem with Sales Directors based on sales and market trends
* Develop and assign sales plans and territories for account manager team.
* Coach and advise team on strategies to improve sales performance, achieve goals and meet expectations.
* Manage resources for customers including technology specialists and vendor partners
* Identify and participate in customer facing meetings and activities
* Hire, train, coach and retain diverse sales team
* Create and implement operating plans to achieve sales initiatives and segment goals
* Manage strategic relationships with customers, peers and vendor partners
* Collaborate with field sales team to build synergy within both inside and outside sales efforts
Responsibilities
* Travel to customer sites and customer facing activities required.
* Engage resources on target accounts
Strategic Management:
* Develop and manage monthly/quarterly sales projections, and order pipeline
* Identify and assign resources, including annual Account Manager hiring forecasts, field Account Executives,
* Develop account strategies in tandem with Account Managers that promote profitable growth within segment
* Operationalize and implement annual strategies and initiatives within assigned territory
* Collaborate with Account Executives to build account development plans and strategies
* Identifies new business opportunities and develops strategies to optimize new potential business
* Assist sales team in building development and penetration strategies for their accounts
Sales Management:
* Monitor and measure performance of sales team
* Attend to required order management tasks and escalated post sales activities
* Manage and coach sales team towards goal attainment and customer satisfaction
* Create team oriented sales environment that rewards success and supports continuous improvement
* Participate and potentially lead projects and/or task forces
* Effectively communicate up, down and through the organization as required.
* Coach sales team to manage their individual business portfolios effectively and profitably
* Ensures CDW policies and procedures and code of conduct are adhered and creates an environment that models the CDW Way
Talent Management:
* Hire/train/coach/retain sales team
* Coordinate ongoing product and sales skill training for team
* Actively pursue continuous personal growth and improvement
* Successfully on-board new Account Managers
Customer/Vendor Management:
* Manage team to ensure a superior experience for each customer
* Actively engage and participate in customer facing activities/meetings
* Proactively build solid business relationships with strategic customers and partners
Minimum Qualifications
* Associates Degree or equivalent experience defined as at least five years of Sales Management experience
Applicants in Sales Role:
* Senior Account Manager, Executive Account Manager, Sales Team Leader or Account Executive (Field)
* Successful selling track record
Applicant in Non-Sales Role:
* Minimum 3 years management experience with direct reports and 2 years with a successful track record in sales
OR
* 3 years of executing on goals and knowledge of CDW sales, products and processes.
Other Required Qualifications
* Proven leadership skills
* Ability to hire, motivate, coach and retain a diverse sales team
* Strong consultative, solution based selling experience
* Effective negotiation and closing skills
* Strong conflict resolution and problem solving skills
* Must have strong interpersonal skills
* Strong written, verbal, presentation communication skills and the ability to communicate effectively with coworkers, management, executives, other CDW departments, customers and vendor partners
* Adaptable, ability to lead through change
* Ability to utilize strategic thinking to fulfill long-term company goals
* Excellent time management skills in order to manage multiple projects and initiatives simultaneously
* Exceptional attention to detail and follow up skills
* Ability to share in-depth knowledge of CDW capabilities with customers
* Strong internal and external customer acumen, working with each customer at the highest levels of ethics and integrity
* Must be able to travel to customer meetings, events and/or other CDW locations
Other Preferred Qualifications
* 2 year of Industry experience or 2 years Distribution Channel Experience
Location:
Chicago, Illinois
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