Clinic Receptionist/Referral Assistant

4 weeks ago


Placerville, United States Marshall Medical Center Full time

Department:MMF OB/GYNShift:Primarily Days (United States of America)Employee Type:Regular - Per DiemPer Diem Type (if applicable):Non-RN Per Diem 1Minimum Pay Range:$21.00 - $25.20Job Description:POSITION SUMMARYThe Clinic Receptionist/Referral Assistant of the Physician Clinics maintains a working knowledge of the physician office reception duties, including the collection of co-payments, greeting patients, and scheduling appointments for providers and outside providers. Requires the ability to proficiently operate PC's and peripheral equipment, accurately register patients in the primary care software system as well as for ancillary departments, if indicated, balance end-of-day services, and complete daily cash deposits. Utilizes the referral system for both patients/family and physician office staff.POSITION QUALIFICATIONSEducation/Licensure/Certification:n/aKnowledge:Working knowledge of physician receptionist duties, collection of co-payments and scheduling appointments.Understanding/working knowledge of CPT & ICD-10 and HCPCS coding, insurance billing, and basic medical terminology preferred.Previous data entry experience and basic computer familiarity required.Skills:Excellent interpersonal communication, customer service and organizational skills required.Basic office equipment familiarity and 10-key by touch required.Ability to work in a fast-paced environment with frequent interruptions and ability to maintain a positive disposition at all times are required.Comfortable with regularly verifying and processing insurance eligibility and obtaining authorization requests, including verifying personal credentials with external partners to obtain this information (e.g., ID.me for identity verification for VA insurance coordination).


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