nomnom Customer Service Associate

2 months ago

Spokane, United States Par Pacific Full time

Location: Spokane, WA, US, 99208

* Be part of the multi-state team that keeps America moving: Our company is involved at multiple key points in delivering fuel to America, from refining crude oil to distributing refined products to commercial and retail sales in the community.

* Give your neighbors friendly, smiling service and make their lives a little easier. You'll help members of your community fuel their cars and satisfy their hunger.

* Enjoy great compensation and a family-like culture. We welcome and encourage input from all employees, and you'll become part of a team that includes hardworking and creative professionals who love to win.

* Pursue career opportunities in marketing/retail, oil refining, logistics and other areas of a growing company across multiple states.

The ability to:

+ Perform basic math accurately.

+ Communicate in English (orally and in writing), including proficient telephone communication skills.

+ Work various shifts as scheduled, and arrive on time.

+ Work with equipment, tools and materials as required.

+ Perform essential duties and work in the conditions as described. * A great attitude and strong work ethic.

* A friendly, outgoing personality and a commitment to excellent customer service.

* Have integrity; do the right thing even when no one else is around.

* Experience with retail sales and cash handling is preferred.

* A high school diploma or GED is preferred.

* Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump.

* Accurately ring up all sales on POS system, complying with all cash handling procedures including other types of payment received for products sold.

* Assume responsibility for all cash and other forms of tender, such as coupons.

* Comply with company policies and store procedures, including all safety and environmental policies and procedures.

* Assume responsibility for receiving, stocking and organizing merchandise.

* Assist in maintaining proper inventory levels and shift audits.

* Adopt, comply with, and participate in all safety programs and trainings, attending mandatory job related meeting/trainings as needed.

* Perform cleaning duties necessary to maintain site cleanliness inside and out, and basic upkeep and/or cleaning of all equipment on the site. Assist with identifying equipment problems and report as needed.

* Be a positive team-player, work cohesively with other employees, and contribute to a positive work environment.

* Perform all duties with minimal supervision, and remain willing to work flexible hours, attend job-related meetings and handle other duties as assigned.

* Ability to stand and/or walk for an entire shift.

* Ability to see with 20/40 vision (corrective lenses acceptable) in order to see numbers on store inventory levels, items purchased, gas pumps in operation, and problems that may occur with gas pumps.

* Ability to hear (hearing aids acceptable) customer requests and gas pumps (safety measure).

* Frequent reaching overhead, gripping, wrist movement, and finger dexterity required to restock inventory, package items sold, operate POS system, receive payments, issue change, operate gas pumps, wipe pumps, maintain station grounds, and general housekeeping.

* Frequent squatting and kneeling required for obtaining and/or replenishing items.

* Ability to push/pull with arms up to a force of 20 pounds (i.e. utilizing a hand-truck).

* Frequent lifting of 20 pounds or less from floor to waist, overhead, and carry a short distance.

* Sometimes required to lift in excess of stated conditions up to 50 pounds.

* Ability to climb a ladder to store or retrieve materials, and/or place or remove signs

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