Wellness Liaison

3 weeks ago


Brooklyn, United States Sun River Health Full time
Job Description

Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is currently seeking a full-time Wellness Liaison to join our team at our Church Avenue location in Brooklyn, NY.

Wellness Liaison is responsible for providing outreach and education services to coordinate intake and enrollment into Health Home and all Sun River Health service lines and programmatic services. The position requires strong interpersonal skills to make connections and build relationships with the target patient/client base. The Wellness Liaison works collaboratively with other departments as well as community-based agencies with the purpose of making linkages to health services for community members. The Wellness Liaison will work externally at Community Partner sites, health fairs and events or may be based in the SRH centers. The Wellness Liaison is an Ambassador of SRH whose activities reflect the mission and value of the organization and will provide outstanding customer service.

Essential Duties and Responsibilities for a Wellness Liaison:
  • Participates in outreach and educational events
  • Serves as liaison between the clients, providers, and account management staff
  • Provides outbound reminder calls to clients prior to their scheduled appointments.
  • Assists clients in securing appointments for SRH Health Center services.
  • Conducts Health Home pre-eligibility screenings and intakes for eligible clients.
  • Achieves intake monthly targets that are set on annual basis and adjusted quarterly as needed.
  • Aide with client outreach of clients, education of SRH services to community with a focus on linkage to Health Center and Health Home.
  • Assists in arranging transportation when needed.
  • Assists with health insurance application when needed.
  • Responsible for the complete, accurate and timely entry of data into required databases (eCW, TREAT, Salesforce-CRM), including but not limited to demographic information, insurance information, assessments, and progress notes.
  • Provide necessary documentation and information to Departmental Health Home Manager in each county/borough
  • Participates and attends Community Events such as health fairs; conducts on-street marketing of flyers and service information pamphlets
  • Provide support of Health Center and Health Home by participating in Kiosk/Mobile events in specified locations on schedule to engage community and conduct Health Home Intakes for health fairs, special events and locations.
  • Acts as initial service ambassador on the promotion and education to referral sources, clients, and community members of all SRH services while providing the highest quality service.
  • Supports SRH's mission, values, strategic goals and high standards of customer service.
  • Adheres to the Corporate Compliance Program, including confidentiality of HIPAA protected health information.
  • Participates in team meetings.

Minimum Education Requirement: Bachelor degree preferred, High School Diploma/GED required with an additional four years of relevant experience in field of customer service in appropriate service industries

Minimum Work Related Experience: 2 - 4 years

Hourly Rate: $18.31 - $19.50/ hour

Responsibilities

Relation to Mission
The mission of Sun River Health is to increase access to comprehensive primary and preventive health care and to improve the health status of our community, especially for the underserved and vulnerable.

Equal Employment Opportunity
Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.

Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Responsibilities
The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Sun River Health may change the specific job duties with or without prior notice based on the needs of the organization.
  • Wellness Liaison

    2 months ago


    Brooklyn, United States Sun River Health Full time

    Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange,...

  • Wellness Liaison

    2 months ago


    Brooklyn, United States Sun River Health Full time

    Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange,...

  • Wellness Liaison

    2 weeks ago


    Brooklyn, United States Sun River Health Full time

    Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange,...

  • Wellness Liaison

    2 weeks ago


    Brooklyn, United States Sun River Health Full time

    Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange,...

  • Patient Liaison

    4 weeks ago


    Brooklyn, United States AMERICARE, INC Full time

    Americare Inc. is New York's Leader in home health care. We offer a nurturing work environment, a salary you deserve, and plenty of room for growth! - At Americare, we value and care about our staff. Americare Inc is a unionized shop. All of our HHAs are members of a union. **The position: Patient Liaison** The Patient Liaison is responsible for oversight...

  • Patient Liaison

    8 hours ago


    Brooklyn, United States AMERICARE, INC Full time

    Americare Inc. is New York's Leader in home health care. We offer a nurturing work environment, a salary you deserve, and plenty of room for growth! - At Americare, we value and care about our staff. Americare Inc is a unionized shop. All of our HHAs are members of a union. **The position: Patient Liaison** The Patient Liaison is responsible for oversight...

  • Patient Liaison

    3 weeks ago


    Brooklyn, United States RadNet Full time

    **Responsibilities**: **We invite you to come join the RadNet Radiology team as Patient Liaison.** This position serves as a medical receptionist and is responsible for greeting in a courteous and professional manner all incoming patients, visitors, physicians, vendors or other individuals. The purpose of this position is to provide direct assistance to...

  • Client Care Liaison

    7 days ago


    Brooklyn, United States AccentCare, Inc. Full time

    Overview: **Why You'll Love Being a Client Care Liaison at AccentCare** Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Client Care Liaison opportunity. When you join AccentCare, you become part of a team that is not only dedicated to their patients,...

  • Community Liaison

    1 month ago


    Brooklyn, United States Rising Ground Full time

    Overview: Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 50 programs in 70 locations throughout New York City and Westchester. Our strong belief and...

  • Community Liaison

    2 weeks ago


    Brooklyn, United States Rising Ground Full time

    Overview: Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 50 programs in 70 locations throughout New York City and Westchester. Our strong belief and...

  • Patient Liaison

    4 hours ago


    Brooklyn, United States Lenox Hill Radiology Full time

    Job Description: As a Patient Liaison, you will have the opportunity to: Responsible for all functions that place in the waiting room itself (greeter desk included). Some leadership over the PSRs in conjunction with the PSR team lead/manager. Responsible for communicating deficiencies at the front desk to front desk manager. Required to carry a transient...

  • Pharmacy Liaison

    1 week ago


    Brooklyn, United States Medstar Full time

    MedStar Pharmacy is committed to providing world-class, compassionate care to every patient, every time, at every touch point. All associates are accountable for their role in meeting patient experience standards. Responsible for assisting the Bedside Delivery Technician with all non-dispensing aspects of medication deliveries to discharge patients and...


  • Brooklyn, United States Ohel Children's Home and Family Services Full time

    Seeking a high energy professional with strong written and verbal communication skills to join Ohel's Kadimah PROS program as and Recovery Specialist/Intake-Outreach Liaison. Responsibilities include coordination of intakes and admissions, maintaining a caseload of 10-15 adults with Severe Mental Illness, one to one counseling, group sessions, timely...

  • Pharmacy Liaison

    3 weeks ago


    Brooklyn, United States Medstar Full time

    General Summary of Position MedStar Pharmacy is committed to providing world-class, compassionate care to every patient, every time, at every touch point. All associates are accountable for their role in meeting patient experience standards. Responsible for assisting the Bedside Delivery Technician with all non-dispensing aspects of medication deliveries to...

  • Pharmacy Liaison

    2 weeks ago


    Brooklyn, United States Medstar Full time

    General Summary of Position MedStar Pharmacy is committed to providing world-class, compassionate care to every patient, every time, at every touch point. All associates are accountable for their role in meeting patient experience standards. Responsible for assisting the Bedside Delivery Technician with all non-dispensing aspects of medication deliveries to...

  • Pharmacy Liaison

    3 weeks ago


    Brooklyn, United States Medstar Full time

    General Summary of Position MedStar Pharmacy is committed to providing world-class, compassionate care to every patient, every time, at every touch point. All associates are accountable for their role in meeting patient experience standards. Responsible for assisting the Bedside Delivery Technician with all non-dispensing aspects of medication deliveries to...

  • Pharmacy Liaison

    2 weeks ago


    Brooklyn, United States Medstar Full time

    General Summary of Position MedStar Pharmacy is committed to providing world-class, compassionate care to every patient, every time, at every touch point. All associates are accountable for their role in meeting patient experience standards. Responsible for assisting the Bedside Delivery Technician with all non-dispensing aspects of medication deliveries to...


  • Brooklyn, United States Bedford Stuyvesant Family Health Center Full time

    The Bedford-Stuyvesant Family Health Center (BSFHC) is a Federally Qualified Health Center (FQHC) that serves all the primary health care needs of families in the heart of North and Central Brooklyn. Our mission is to provide the most professional, courteous and highest quality health care, with dignity, to those we serve, especially the undeserved...


  • Brooklyn, United States StaffBankHR Full time

    Job DescriptionWe are currently searching for a contract project professional to join our HR team! We are currently recruiting for a Fractional On-Site HR Project Liaison, This individuals primary responsibility will be to lead and coordinate strategic HR initiatives at our GreenPoint, Brooklyn facility as well as facilitate as-needed on-site Human Resources...

  • Community Development

    3 weeks ago


    Brooklyn, United States RiseBoro Homecare Inc. Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES The Community Development & Outreach Liaisonwill be part of the Education Division program staff and will be responsible for contributing to the day-to-day operation of the FEC by helping to develop and maintain a parent or advisory group; cultivating relationships with other community groups and stakeholders to...