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Receptionist (on-call)

4 months ago

Gilbert, United States AAM LLC Full time
Position Responsibilities:

  • Partners with Community Manager to effectively manage the front reception area.
  • Filter inbound calls and execute appropriate assistance for all residents, board members and AAM employees.
  • Retrieves and distributes all voice mails left with front reception.
  • Greets all homeowners and determines their immediate needs.
  • Assist with resident events and serving alcohol during the events.
  • Monitors pickups/deliveries.
  • Performs other related duties as directed.
Knowledge, Skills and Abilities:
  • Ability to multitask while staying focused and detail oriented.
  • Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
  • Exceptional organization skills.
  • Ability to proficiently utilize computer programs and database systems, including Microsoft Office, internet and e-mail systems.
  • Ability to interact and work positively and effectively with residents and staff at all levels.
  • Ability to deal with customer service requests in a professional and timely manner.
  • Ability to work collaboratively and cooperatively within the department as well as with other departments.
Physical Demands & Work Environment:
  • Primarily sitting at workstation utilizing a computer in an office setting.
  • May be required to lift boxes, fill paper trays, and other minor physical office related tasks.
  • May be required to straighten and arrange pool furniture.
  • May be required to straighten and arrange light fitness equipment such as mats, balls, weights, etc.