Training Specialist, Revenue Cycle

4 weeks ago

Janesville, United States Mercy Health System Full time

Overview:

  • Training Specialist, Revenue Cycle, Days, 80 Hrs / 2 wks
  • Location: Varies by training needs; Hybrid schedule opportunities available.

The Revenue Cycle Operations Training Specialist will assist in the design, development and facilitation of training and development programs. The Specialist will work with information systems on all testing and training for EPIC related upgrades. Should possess strong presentation skills in order to effectively deliver training and orientation sessions to adult learners. Maintains documentation of training activities. Handles registration and training logistics. Prepares and administers competency tests. Will be responsible for documentation of Visio workflow processes.

Responsibilities:
  • Assist in the design, development and coordination of training sessions, programs and competency testing for Revenue Cycle Operations.
  • Prepare, assemble and revise course materials annually or as requested to meet department needs.
  • Achieve and maintain a solid understanding of the business environment as a whole, including business practices, processes and strategies;
  • Conduct training, development, competency testing and general orientation sessions for partners in all areas of Revenue Cycle including Patient Access, Patient Financial Services, Managed Care and Coding;
  • Assist in evaluation of effectiveness of training programs;
  • Develop presentation materials, lead meetings and facilitate workgroups;
  • Maintain master training calendar, ensure availability of equipment, space and materials.
  • Prepare course advertising materials; coordinate schedule of external and internal training resources.
  • Communicate all set ups of training sessions and ensure necessary materials and supplies are available.
  • Follow-up with staff in-person after completion of trainings to ensure competency or retraining as necessary.
  • Work with management team to provide additional support including coaching and in-services.
  • Facilitate, and measure regular quality audits across the Revenue Cycle areas to ensure areas meet organizational objectives;
  • Conduct quality audits and provide feedback to division leadership;
  • Provide analysis of the quality metrics and updates on Revenue Cycle dashboard;
  • Identify and facilitate lean initiatives for areas that fail to meet performance metrics;
  • Demonstrate collaboration and flexibility to deliver education when most convenient for the department;
  • Partner with information systems to test all EPIC upgrades for Revenue Cycle areas with keen understanding of changes and impacts to revenue cycle processes.
  • Document department workflows and inter-departmental impacts via Visio workflow documentation
  • Identifies opportunities for improvements during workflow documentation and notifies leadership of such opportunities.
  • Create and maintain workflow documentation and training materials in a central storage location to allow partner accessibility when needed.
  • Partner with all team members to achieve goals;
  • Receptive to others' ideas and opinions;
  • Other duties as assigned.


Education and Experience:

Bachelor's Degree preferred.
3 years - Experience, developing, planning and facilitating training materials, performance improvement and program management. Strong analytical, oral, and written communication & presentation skills. (Required)
3 years - Revenue cycle related functions in conjunction with training (Required)

Certification/Licensure:

Required to have or obtain within the first year the following Epic certifications: EPIC PB/HB Resolute or Cadence Certification; Demonstrated experience with Epic TED (training environment design) and training tools. Preferred HFMA CRCR certification.

Special Physicial Demands:

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is frequently required to sit and work at a computer for long periods of time. The employee is occasionally required to stand. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee must have good manual dexterity to operate keyboard and telephone; repetitive finger/wrist movement associated with use of keyboard; prolonged sitting. The employee must be able to lift or move office related objects

Culture of Excellence Behavior Expectations:

  • Registration Specialist

    1 week ago

    Janesville, United States Mercy Health System Full time

    Overview * Registration Specialist, Patient Access, Days, 80 Hrs / 2 wks * Location: MercyCare Bldg; Janesville, WI or Rockton Ave Campus; Rockford, IL. Hybrid schedule opportunities available after probationary period. The Registration Specialist is primarily responsible for ensuring that established standardized front end policies and procedures are...

  • Registration Specialist

    4 weeks ago

    Janesville, United States Mercyhealth Full time

    Overview: - Registration Specialist, Patient Access, Days, 80 Hrs / 2 wks - Location: MercyCare Bldg; Janesville, WI or Rockton Ave Campus; Rockford, IL. Hybrid schedule opportunities available after probationary period. **Responsibilities**: - Analyze billing denials related to registration errors to investigate root cause. May be responsible for...

  • Registration Specialist

    4 weeks ago

    Janesville, Wisconsin, United States Mercyhealth Full time

    Overview: Registration Specialist, Patient Access, Days, 80 Hrs / 2 wks Location: MercyCare Bldg; Janesville, WI or Rockton Ave Campus; Rockford, IL. Hybrid schedule opportunities available after probationary period.  The Registration Specialist is primarily responsible for ensuring that established standardized front end policies and procedures are...

  • Patient Access Specialist

    4 weeks ago

    Janesville, Wisconsin, United States Mercyhealth Full time

    Overview: Patient Access Specialist, Days, Rockford, 80 Hrs / 2 wks Location: MercyCare Bldg; Janesville, WI Hybrid and flexible work schedule opportunities available after probationary period.  Responsible for correctly prioritizing and completing all steps of the scheduling, referral management, authorization, verification and registration process...

  • Contract Analyst Managed Care

    2 weeks ago

    Janesville, United States Mercy Health System Full time

    JOB REQUIREMENTS: Overview Managed Care Contract Analyst, Days, 80 Hrs / 2 wks Location: Mercycare Bldg, Janesville, WI OR Rockton Ave Campus, Rockford, IL. Hybrid, flexible work schedule, and remote opportunities available. Mercyhealth does not currently support remote workers with residency in the following states: CA, OH, OR, PA, NJ, NY. Under the...

  • Contract Analyst Managed Care

    4 days ago

    Janesville, United States Mercy Health System Full time

    JOB REQUIREMENTS: Overview Managed Care Contract Analyst, Days, 80 Hrs / 2 wks Location: Mercycare Bldg, Janesville, WI OR Rockton Ave Campus, Rockford, IL. Hybrid, flexible work schedule, and remote opportunities available. Mercyhealth does not currently support remote workers with residency in the following states: CA, OH, OR, PA, NJ, NY. Under the...

  • Contract Analyst, Managed Care

    4 days ago

    Janesville, United States Mercy Health System Full time

    Overview: Managed Care Contract Analyst, Days, 80 Hrs / 2 wks Location: Mercycare Bldg, Janesville, WI OR Rockton Ave Campus, Rockford, IL. Hybrid, flexible work schedule, and remote opportunities available. Mercyhealth does not currently support remote workers with residency in the following states: CA, OH, OR, PA, NJ, NY. Under the direction of the...

  • Registration Specialist

    2 weeks ago

    Janesville, United States Mercy Health System Full time

    JOB REQUIREMENTS: Overview Registration Specialist, Patient Access, Days, 80 Hrs / 2 wks Location: MercyCare Bldg; Janesville, WI or Rockton Ave Campus; Rockford, IL. Hybrid schedule opportunities available after probationary period. The Registration Specialist is primarily responsible for ensuring that established standardized front end policies and...

  • Trainer / Talent Development Specialist- Social Services

    7 days ago

    Janesville, United States Dungarvin Full time

    WHAT YOU WILL DO:We are seeking an energetic and engaging individual to be part of our regional training team for our direct care staff. Our Talent Development Specialist are crucial to the provision of quality services and are responsible for the de Talent, Social Services, Trainer, Development, Specialist, Staff, Administrative

  • Inventory Control Lead

    3 weeks ago

    Janesville, United States IPM Foods Full time

    Job DescriptionJob DescriptionInventory Control LeadNaturPak is a rapidly growing manufacturer that has been designing and distributing high quality retort products. We offer a rewarding work environment with advancement opportunities while maintaining a small company, employee-focused atmosphere. We are currently searching for an Inventory Control Lead to...

  • Private Banking Specialist

    7 days ago

    Janesville, United States Johnson Financial Group LLC Full time

    Overview: Primary responsibility is to provide banking and portfolio administrative support to Private Banking Relationship Managers within a specific geographic area. The Private Banking Specialist must be able to work with highly confidential information while delivering an exceptional level of professionalism that will enhance the Johnson Financial Group...

  • Occupational Therapist

    2 weeks ago

    Janesville, United States Mercy Health System Full time

    JOB REQUIREMENTS: Overview Seeking an OT provider with an interest in hands and a position in a fast-paced outpatient orthopedic clinic. New grads are encouraged to apply- mentoring provided. Responsibilities Essential Duties and Responsibilities Integrates subjective and objective data to establish a treatment plan. Utilizes exercise, physical agents, and...

  • Warehouse Associate

    3 weeks ago

    Janesville, United States BFG Supply Full time

    **Warehouse Associate - Janesville, WI** Employment Type Full Time Contact Email kelsey.estep@bfgsupply.com **Description** **Job Description** BFG Supply Co. an industry leader serving the greenhouse, nursery and lawn and garden industries is looking to add full-time, experienced Warehouse Associates. Warehouse processes including receiving, order picking,...

  • Desktop Support Technician

    2 weeks ago

    Janesville, United States Mercy Health System Full time

    JOB REQUIREMENTS: Overview Provides technical support, setup, configuration, troubleshooting as they relate to personal computers, printers, applications software and network connectivity. Logs, tracks and resolves hardware and peripheral issues. Technician is responsible for taking a lead on projects. Assist with end-user training on how to use personal...

  • Secretary Administrative 2

    2 weeks ago

    Janesville, United States Mercy Health System Full time

    Overview Schedules appointments, gives information to callers, and otherwise relieves officials of clerical work and minor administrative and business detail by performing the following duties. This position reports to multiple directors, and other partners. * Janesville, WI * 80 Hours/2 Weeks * Monday - Friday, Day Shift Responsibilities Essential...

  • Desktop Support Technician

    4 days ago

    Janesville, United States Mercy Health System Full time

    JOB REQUIREMENTS: Overview Provides technical support, setup, configuration, troubleshooting as they relate to personal computers, printers, applications software and network connectivity. Logs, tracks and resolves hardware and peripheral issues. Technician is responsible for taking a lead on projects. Assist with end-user training on how to use personal...

  • Director of Operations Accounting

    1 week ago

    Janesville, United States Seneca Foods Full time

    Seneca Foods is one of the most highly integrated fruit and vegetable processing companies in the US. We manage many—and in some cases all—aspects of production. At Seneca, we produce seeds, harvest crops, manufacture our own containers and provide a wide range of nutritious fruit and vegetable products. Seneca Foods in Janesville, WI is seeking a...

  • Recruiting Manager

    1 week ago

    Janesville, United States Kaiser Transport Full time

    Kaiser is the industry leader in open-deck freight consolidating services and is headquartered in Janesville, WI. We are seeking a hard-charging, highly motivated Recruiting Manager to join our Human Resources Department. As a Recruiting Manager with Kaiser Transport, you will play an integral role in shaping the Company's future. You will be constantly...

  • LTE Simulation Lab Specialist

    3 days ago

    Janesville, Wisconsin, United States Blackhawk Technical College Full time

    Overview: The Simulation Lab Specialist works with the Healthcare Simulation Lab Coordinator to organize and run activities in the health and public safety simulation labs. This position assists health and public safety program instructors in the preparation of instructional materials and operation of scenarios, ensuring proper use of the simulation areas...

  • Warehouse Manager

    4 days ago

    Janesville, United States Impact Confections Full time

    Impact Confections is an innovative manufacturer of candies marketed under the WarHeads and Melster Candies brand names. WarHeads are one of the most recognized (and tastiest!) sour candies in the world and the fastest growing brand in the segment! SUMMARY The Warehouse Manager plays an important role towards operational excellence by managing and...