Cage Cashier Dual Rate Supervisor

2 weeks ago


Joliet, United States Caesars Entertainment Full time
Job Description

SUPERVISOR ESSENTIAL FUNCTIONS:
  1. Creates and ensures a fun-filled and exciting work environment where the execution of "Fast and Flawless" service is paramount.
  2. Prepares Casino Cage shift summaries and reconciles accountability.
  3. Reports any irregularities to the Cage Shift Manager.
  4. Responsible for activities in the Casino Cage.
  5. Endorses the business objectives, ethics and values of Harrah's Joliet.
  6. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same.
  7. Adheres to all regulatory, company and department policies and procedures.
  8. Completes all other duties as assigned.
CASHIER ESSENTIAL FUNCTIONS:
  1. Provides exceptional friendly, fast and flawless service to every customer.
  2. Works closely with other departments to achieve property and department goals.
  3. Redeems chips and fast cash tickets for cash.
  4. Processes checks, credit card advances, point of sale debits, jackpots, chip fills and credits.
  5. Redeems coupons.
  6. Provides change and breaks down bills.
  7. Answers guest questions completely.
  8. Prepares issues and collects departmental banks.
  9. Opens, maintains and closes an assigned window throughout a shift.
  10. Maintains all state and company regulations.
REQUIREMENTS:
  1. High school diploma or equivalent required.
  2. Previous casino cashiering experience required
  3. Ability to work any shift to include nights, holidays and weekends.
  4. Strong knowledge of cashiering operations internal procedures, abbreviations and codes.
  5. Strong and sincere guest services orientation must possess leadership skills and have excellent verbal communication skills.
  6. Internal applicants must meet transfer eligibility requirements.
JOB DEMANDS:
  1. Lifts up to a maximum of 20 pounds and frequently lifts up to 10 pounds.
  2. Position requires 90% standing, 0% sitting, 10% walking.
  3. Requires frequent pushing plus very frequent bending, twisting, kneeling, climbing, stooping and reaching overhead.
  4. Requires the manual dexterity to handle/count currency, cash, coin and chips and operate a computer and calculator.
  5. Must be able to work in a fast paced, stressful environment.
  6. Must be able to work in areas containing secondary smoke, high noise levels, bright lights and dust.
  7. Must be able to respond to touch, speech, aural and visual cues.


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