Cage Cashier Dual Rate Supervisor
2 weeks ago
SUPERVISOR ESSENTIAL FUNCTIONS:
- Creates and ensures a fun-filled and exciting work environment where the execution of "Fast and Flawless" service is paramount.
- Prepares Casino Cage shift summaries and reconciles accountability.
- Reports any irregularities to the Cage Shift Manager.
- Responsible for activities in the Casino Cage.
- Endorses the business objectives, ethics and values of Harrah's Joliet.
- Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same.
- Adheres to all regulatory, company and department policies and procedures.
- Completes all other duties as assigned.
- Provides exceptional friendly, fast and flawless service to every customer.
- Works closely with other departments to achieve property and department goals.
- Redeems chips and fast cash tickets for cash.
- Processes checks, credit card advances, point of sale debits, jackpots, chip fills and credits.
- Redeems coupons.
- Provides change and breaks down bills.
- Answers guest questions completely.
- Prepares issues and collects departmental banks.
- Opens, maintains and closes an assigned window throughout a shift.
- Maintains all state and company regulations.
- High school diploma or equivalent required.
- Previous casino cashiering experience required
- Ability to work any shift to include nights, holidays and weekends.
- Strong knowledge of cashiering operations internal procedures, abbreviations and codes.
- Strong and sincere guest services orientation must possess leadership skills and have excellent verbal communication skills.
- Internal applicants must meet transfer eligibility requirements.
- Lifts up to a maximum of 20 pounds and frequently lifts up to 10 pounds.
- Position requires 90% standing, 0% sitting, 10% walking.
- Requires frequent pushing plus very frequent bending, twisting, kneeling, climbing, stooping and reaching overhead.
- Requires the manual dexterity to handle/count currency, cash, coin and chips and operate a computer and calculator.
- Must be able to work in a fast paced, stressful environment.
- Must be able to work in areas containing secondary smoke, high noise levels, bright lights and dust.
- Must be able to respond to touch, speech, aural and visual cues.
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